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Konaguy
May 5th, 2007, 05:45 PM
A year ago I had a computer custom built by Falcon Computers here in Kona. Its run great during that time. Until last night when the computer suddenly rebooted
itself. I knew right off the bat that the RAM was going bad.I did a memory test which confirmed my suspicions.

I took it down to Falcon expecting that I had to buy new RAM. As it turned out since the two 512MB RAM had install had a lifetime warranty, he replaced
both for free. It absolutely made my day :)

Glen Miyashiro
May 5th, 2007, 07:48 PM
Three cheers for Falcon Computers! They know that treating their customers well is good business.

Konaguy
May 5th, 2007, 07:57 PM
Three cheers for Falcon Computers! They know that treating their customers well is good business.

Yeah luckily I caught it when I did. Memory problems don't go away. The faulty RAM was Kingston PC3200 512MB memory, which went out after a year.I did
a memory test this morning, the errors lite up like a Christmas tree.