I got a bone to pick with Hawaiian Telcom Wireless. They want to charge me $25 port-out fee that they said I agreed to. I have 3 lines so thats $75+tax!
Anyone else had this problem with them? Were you able to get this waived? If you are with them, were you aware of this charge they say everyone agreed to? They also do not pro-rate the last month. These things are supposed to be found in the customer agreement.
I have a executive email list that I have been emailing, as well as filing a complaint with BBB and FCC.
Its not illegal for them to charge a port out fee according to the FCC, but it should IMO.
Please post a comment if you are HTW customer or were charged with these BS fees!
Anyone else had this problem with them? Were you able to get this waived? If you are with them, were you aware of this charge they say everyone agreed to? They also do not pro-rate the last month. These things are supposed to be found in the customer agreement.
I have a executive email list that I have been emailing, as well as filing a complaint with BBB and FCC.
Its not illegal for them to charge a port out fee according to the FCC, but it should IMO.
Please post a comment if you are HTW customer or were charged with these BS fees!
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