Go Back   HawaiiThreads.com > Ka Nohona > Bishop Street
FAQ Members List Social Groups Calendar Search Search Latest Posts Mark Forums Read

Reply
 
Thread Tools Display Modes
  #1  
Old March 31st, 2007, 11:23 PM
tutusue's Avatar
tutusue tutusue is offline
Ali`i
 
Join Date: Sep 2005
Location: Wah-key'-key
Posts: 10,390
Default CompUSA parking fiasco

Has anyone on HT received the email exposing the Ala Moana CompUSA's parking policy? It's quite lengthy and is being discussed in a Mac email list group I subscribe to. Someone has already checked out the story and reported it's true. Scary stuff. If anyone feels I should copy and paste it to HT I'm happy to do it. Thought I'd ask first!
Reply With Quote
  #2  
Old March 31st, 2007, 11:28 PM
joshuatree joshuatree is offline
Ali`i
 
Join Date: Sep 2006
Posts: 1,824
Default Re: CompUSA parking fiasco

Post it! Nope, I haven't heard a thing about this.
Reply With Quote
  #3  
Old March 31st, 2007, 11:37 PM
Keanu's Avatar
Keanu Keanu is offline
Kumu
 
Join Date: Jul 2006
Location: My Bedroom
Posts: 606
Default Re: CompUSA parking fiasco

It's been filling up the messageboard at Craigslist Honolulu for the past couple of days.
Reply With Quote
  #4  
Old March 31st, 2007, 11:53 PM
tutusue's Avatar
tutusue tutusue is offline
Ali`i
 
Join Date: Sep 2005
Location: Wah-key'-key
Posts: 10,390
Default Re: CompUSA parking fiasco

Keanu...since the email is so lengthy, can you please post the Craiglist URL? I couldn't find the discussion. Thanx...
Reply With Quote
  #5  
Old March 31st, 2007, 11:57 PM
Keanu's Avatar
Keanu Keanu is offline
Kumu
 
Join Date: Jul 2006
Location: My Bedroom
Posts: 606
Default Re: CompUSA parking fiasco

Here are a couple of links....

http://honolulu.craigslist.org/rnr/

http://www.complaintsboard.com/complaints/7011/page/1
Reply With Quote
  #6  
Old April 1st, 2007, 12:03 AM
tutusue's Avatar
tutusue tutusue is offline
Ali`i
 
Join Date: Sep 2005
Location: Wah-key'-key
Posts: 10,390
Default Re: CompUSA parking fiasco

Quote:
Originally Posted by Keanu View Post
Thanks, Keanu. This link is the same as the email.
Reply With Quote
  #7  
Old April 1st, 2007, 12:06 AM
scrivener's Avatar
scrivener scrivener is offline
Ali`i
 
Join Date: Apr 2004
Location: Kapalama Heights.
Posts: 5,189
Send a message via AIM to scrivener Send a message via Yahoo to scrivener
Default Re: CompUSA parking fiasco

I read all those comments, and it doesn't sound especially newsworthy to me. What is it about the story that catches your interest, sue?
__________________
But I'm disturbed! I'm depressed! I'm inadequate! I GOT IT ALL! (George Costanza)
GrouchyTeacher.com
Reply With Quote
  #8  
Old April 1st, 2007, 12:30 AM
Lei Liko's Avatar
Lei Liko Lei Liko is offline
Ali`i
 
Join Date: Apr 2006
Location: On a psycho-tropical vacation avoiding rehab.
Posts: 1,341
Default Re: CompUSA parking fiasco

Quote:
Originally Posted by scrivener View Post
I read all those comments, and it doesn't sound especially newsworthy to me. What is it about the story that catches your interest, sue?
I can't speak for Sue, but it caught my interest because it was just another case of the "big bad corporation" picking on the little guy.

It's being posted and reposted by everyone on my friends list on MySpace and even though the author's daughter and Lily violated CompUSA's parking rules, people are being so quick to take action and get pissy because they sympathize with the regular people supposedly being screwed over.

While I do feel for her daughter and for Lily and the fact that I refuse to ever shop at that CompUSA (or any other one for that matter) because of their extremely [insert expletive here] service, they did violate the store's parking rule. Instead of "Boycott CompUSA," she should try and focus on a more realistic goal and see if she can get 24/7 Towing shut down.

I wonder if she really is in trouble because she was allegedly writing her complaints during work time?

And finally, I'm no PR expert, but considering Ms. Aldinger's profession, I thought she could have done a better job with her written complaint, sorry.
__________________
Tessie, "Nuf Ced" McGreevey shouted
We're not here to mess around
Boston, you know we love you madly
Hear the crowd roar to your sound
Don't blame us if we ever doubt you
You know we couldn't live without you
Tessie, you are the only only only
Reply With Quote
  #9  
Old April 1st, 2007, 12:38 AM
tikiyaki's Avatar
tikiyaki tikiyaki is offline
Ali`i
 
Join Date: May 2006
Posts: 1,189
Default Re: CompUSA parking fiasco

Newsworthy or not...It's just plain rotten.

CompUSA is in some financial trouble as well. closing stores and so on, this will definitely NOT help them in the public eye.

Isn't there some sort of person keeping track of who's parking there, like a lot attendant or a tire marker or something ?

Even worse is the towing company...THEY are the real criminals here, it's sounds like to me.
Reply With Quote
  #10  
Old April 1st, 2007, 12:44 AM
joshuatree joshuatree is offline
Ali`i
 
Join Date: Sep 2006
Posts: 1,824
Default Re: CompUSA parking fiasco

Following the links, it looks like the real bad guy is the towing comp. They failed to properly follow up when a customer is there to claim their car.
Reply With Quote
  #11  
Old April 1st, 2007, 12:47 AM
scrivener's Avatar
scrivener scrivener is offline
Ali`i
 
Join Date: Apr 2004
Location: Kapalama Heights.
Posts: 5,189
Send a message via AIM to scrivener Send a message via Yahoo to scrivener
Default Re: CompUSA parking fiasco

If you root through the comments at that complaintboard link above, you'll find a message from the GM of the tow service, and his version of the story is (predictably) different.

Lei, what about the "little guy" who actually plans to shop at CompUSA but can never get a stall there because all the other little guys are parking there to go conduct business at Restaurant Row or at Homeland Security?

I'm not defending the store; in those hours before opening, it should cut people some slack. However, it sounds like there are a lot of sides to this story and I wouldn't be quick to pick a side.
__________________
But I'm disturbed! I'm depressed! I'm inadequate! I GOT IT ALL! (George Costanza)
GrouchyTeacher.com
Reply With Quote
  #12  
Old April 1st, 2007, 12:50 AM
pzarquon's Avatar
pzarquon pzarquon is offline
Ali`i
 
Join Date: Apr 2004
Location: Honolulu, HI, USA
Posts: 7,307
Send a message via ICQ to pzarquon Send a message via AIM to pzarquon Send a message via MSN to pzarquon Send a message via Yahoo to pzarquon
Default Re: CompUSA parking fiasco

Wow. That thing needs an executive summary.
  • They parked in CompUSA's parking lot before the store was open, and walked to a competing retail establishment with which I am certain CompUSA already has an adversarial parking relationship.
  • They got their cars towed, including a rental car.
  • They had a hard time getting their cars back, because the tow company sucked.
I love the little details... like how small and unintimidating Lily is. And the extensive testimonials from perfect strangers about how mean the tow company guy was.

All tow companies are rotten. So don't park where you shouldn't. I mean, I got towed all the time living in Waikiki, and you know what? It was my own damned fault.

CompUSA is not Manoa Marketplace. I really love that comparative detail. I'm adding it to my "People in Manoa Live in an Alternate Universe" file. GOOD NEIGHBOR POLICY! GOOD NEIGHBOR POLICY! Sheesh.

"The whole ordeal took us nearly 3 hours," writes Charlene Aldinger. I shudder to think how long it took to write that all up. (Let alone for others to read it.) Yet she seems to focus most of her ire at CompUSA, which seems in the right here, rather than the tow guy, against whom all kinds of legitimate gripes could be made (except, again, that all tow guys suck). And as someone noted, a boycott of CompUSA seems a bit silly, since the company is doing a fine job of putting itself out of business already.
Quote:
If you root through the comments at that complaintboard link above, you'll find a message from the GM of the tow service, and his version of the story is (predictably) different.
Wow. I hadn't even gotten to the comments. That's the best part of this whole thing. Folks affiliated with CompUSA are coming out of the woodwork, some to say "you got what you deserved" and others with an axe to grind with current management. Other supposed witnesses (claiming they went all the way down to the Federal Building, not to Restaurant Row) are surfacing. And now all manner of mention of Aldinger's employer, Bishop Museum. Dave Domzalski of 24 7 Parkinc. 24 7 Tow notes that she even invoked her employer during her rants.

Considering the overall tone of the "Complaints Board" site, I'm actually a bit impressed that most folks quickly concluded that Aldinger was in the wrong. So much for finding a sympathetic audience.
Reply With Quote
  #13  
Old April 1st, 2007, 01:21 AM
tutusue's Avatar
tutusue tutusue is offline
Ali`i
 
Join Date: Sep 2005
Location: Wah-key'-key
Posts: 10,390
Default Re: CompUSA parking fiasco

Quote:
Originally Posted by scrivener View Post
I read all those comments, and it doesn't sound especially newsworthy to me. What is it about the story that catches your interest, sue?
What caught my interest the most is that the incident happened! You don't find many of those on the internet! I really just felt a discussion could be on topic here while it isn't in the Mac email list...altho' it is getting a little attention without anyone screaming "OFF TOPIC"...yet!!! Of course, the list contains Mac vendors so I'm guessing they're luvin' more negative CompUSA comments!!! A member of a neighborhood board on that list verified the story.

While I'm not a fan of that retailer I feel the "bad guy" is the towing company...but I think CompUSA should take some heat for contracting with 24/7.
Reply With Quote
  #14  
Old April 1st, 2007, 01:24 AM
LikaNui's Avatar
LikaNui LikaNui is offline
Ali`i
 
Join Date: May 2004
Location: Smokin' in da windward crib
Posts: 6,721
Default Re: CompUSA parking fiasco

I read the entire lengthy first page on that complaint link. That lady Charlene apparently has a legitimate complaint against the towing company, but her anger at CompUSA seems way overblown. I agree with one poster there who wrote that it would've been better for the store to leave a note on the windshield and wait for a couple of hours before towing, but that's as far as I go on this one, especially since other facts seem to be coming out that disprove parts of her original story.
Interesting that she apparently is the PR Director for Bishop Museum. Pretty dumb move on her part to publicize and try to take advantage of that title, since the errand to CompUSA was personal and not on museum business. Her actions have given the museum more of a black eye than it has to CompUSA.
The whole thing is much ado about nothing, with the exception being that some agency should take a hard look at the towing company.
__________________
.
.

That's my story, and I'm sticking to it.
Reply With Quote
  #15  
Old April 1st, 2007, 01:45 AM
adrian's Avatar
adrian adrian is offline
Ali`i
 
Join Date: May 2004
Location: Waipahu
Posts: 3,534
Send a message via AIM to adrian
Default Re: CompUSA parking fiasco

I read the exact thing on another local forum.

This is why I think every car should come equipped with some deterrent to harm people who touch or come near cars.
__________________
How'd I get so white and nerdy?
Reply With Quote
  #16  
Old April 1st, 2007, 02:39 AM
LikaNui's Avatar
LikaNui LikaNui is offline
Ali`i
 
Join Date: May 2004
Location: Smokin' in da windward crib
Posts: 6,721
Default Re: CompUSA parking fiasco

Quote:
Originally Posted by doc1456 View Post
This is why I think every car should come equipped with some deterrent to harm people who touch or come near cars.
Adrian, I think you might've made a couple of typos in that sentence, and that you meant to write this:

"This is why I think every cart should come equipped with some deterrent to harm people who touch or come near carts."

__________________
.
.

That's my story, and I'm sticking to it.
Reply With Quote
  #17  
Old April 1st, 2007, 03:01 AM
buzz1941's Avatar
buzz1941 buzz1941 is offline
Ali`i
 
Join Date: Apr 2005
Posts: 1,086
Default Re: CompUSA parking fiasco

Since we're next door to CompUSA and we received the original email as a potential letter to the editor, it was widely read in the SB newsroom.

Parking is a problem down here. CompUSA's lot is so big and wide that it's tempting. However, the parking lot is chained off when the store isn't open. If it wasn't, and the folks were waiting for the store to open, then CompUSA bears some responsibility for what happened. (Also, where's that Vietnamese sandwich place?)

Beyond that, the primary jerk appears to be the tow operator. Has anyone met a tow operator who wasn't an A-hole? And why all the way to Waipahu?

You break CompUSA's rules, you get towed. But there's no excuse for the "victims" in this case to be treated that way by the tow operator. This reflects back on CompUSA, rightly or not.
__________________
Burl Burlingame
"Art is never finished, only abandoned." -- Leonardo Da Vinci
honoluluagonizer.com
Reply With Quote
  #18  
Old April 1st, 2007, 04:54 AM
achow's Avatar
achow achow is offline
Kumu
 
Join Date: Sep 2006
Location: 'Ewa Beach, O'ahu
Posts: 534
Send a message via AIM to achow Send a message via MSN to achow Send a message via Yahoo to achow
Angry Re: CompUSA parking fiasco

I also read it on another local forum that I belong to.
__________________
Aloha Kakou, maluhia a me aloha mau loa (Hello everyone, peace and love forever)
Reply With Quote
  #19  
Old April 1st, 2007, 06:14 AM
i-hungry i-hungry is offline
Kia`aina
 
Join Date: Oct 2005
Location: Honolulu
Posts: 345
Default Re: CompUSA parking fiasco

A PR director who can't afford to pay for parking that's closer to your errand?

*plays violin with tear in my eye*
Reply With Quote
  #20  
Old April 1st, 2007, 11:03 AM
TuNnL's Avatar
TuNnL TuNnL is offline
Ali`i
 
Join Date: Oct 2005
Location: Mō‘ili‘ili
Posts: 2,455
Send a message via AIM to TuNnL Send a message via Yahoo to TuNnL
Post Re: CompUSA parking fiasco

Quote:
Originally Posted by buzz1941 View Post
Since we're next door to CompUSA and we received the original email as a potential letter to the editor, it was widely read in the SB newsroom.
Correct me if I’m wrong Burl, but it looks like the Honolulu Advertiser beat you guys to the punch.
__________________

We can’t be so fixated on our desire to preserve the rights of ordinary Americans.

— U.S. President Bill Clinton
USA TODAY, page 2A
11 March 1993
Reply With Quote
  #21  
Old April 1st, 2007, 11:43 AM
pzarquon's Avatar
pzarquon pzarquon is offline
Ali`i
 
Join Date: Apr 2004
Location: Honolulu, HI, USA
Posts: 7,307
Send a message via ICQ to pzarquon Send a message via AIM to pzarquon Send a message via MSN to pzarquon Send a message via Yahoo to pzarquon
Default Re: CompUSA parking fiasco

That was a pretty thorough story. Even made Aldinger look reasonable, though her meltdown will probably reach more than the "dozens" cited. (Dozens?) Hope she has her job at Bishop Museum for a good long time, given hiring managers' Google power. Especially since the Advertiser spelled her name "Charlie," not "Charlene" (she uses both) so it might not help much.

Interesting that there was no mention of the $60,000 parking space down the street. It seemed a perfect exhibit to show how insane things are getting.

I wonder what Stacy Aldinger thinks of all this? Or frail little Lily, for that matter!

Last edited by pzarquon; April 1st, 2007 at 11:48 AM.
Reply With Quote
  #22  
Old April 1st, 2007, 12:53 PM
scrivener's Avatar
scrivener scrivener is offline
Ali`i
 
Join Date: Apr 2004
Location: Kapalama Heights.
Posts: 5,189
Send a message via AIM to scrivener Send a message via Yahoo to scrivener
Default Re: CompUSA parking fiasco

It does make Aldinger sound more reasonable, but she's still putting all of the blame on the store, even though she got her refund. She insists that some kind of "reasonable" solution can be arrived at, since so many other customers do what her daughter was doing. Ridiculous.

Quote:
For now, Elton has told 24/7 Park Inc., the tow company he contracted with, that he will request a tow if he needs one.
This sounds a lot less aggressive. Will Aldinger call off her boycott, and will she be as thorough in spreading word about her refund? Pssssh.
__________________
But I'm disturbed! I'm depressed! I'm inadequate! I GOT IT ALL! (George Costanza)
GrouchyTeacher.com
Reply With Quote
  #23  
Old April 1st, 2007, 01:21 PM
tutusue's Avatar
tutusue tutusue is offline
Ali`i
 
Join Date: Sep 2005
Location: Wah-key'-key
Posts: 10,390
Default Re: CompUSA parking fiasco

Quote:
Originally Posted by i-hungry View Post
A PR director who can't afford to pay for parking that's closer to your errand?

*plays violin with tear in my eye*
It wasn't the PR director who got towed. It was her college age daughter. Not that that makes any difference at this point!
Reply With Quote
  #24  
Old April 1st, 2007, 01:43 PM
GregLee's Avatar
GregLee GregLee is offline
Kumu
 
Join Date: May 2005
Location: Waimanalo
Posts: 771
Default Re: CompUSA parking fiasco

It's startling how many here take the position that if what CompUSA did was legal, then it's perfectly okay.
__________________
Greg
Reply With Quote
  #25  
Old April 1st, 2007, 02:28 PM
tutusue's Avatar
tutusue tutusue is offline
Ali`i
 
Join Date: Sep 2005
Location: Wah-key'-key
Posts: 10,390
Default Re: CompUSA parking fiasco

I work in a small office building a couple of blocks up South St. from CompUSA. I have a parking space in my building that I pay for monthly. Often, the lot is full and I can't park. It's incredibly frustrating. Management does nothing about it...telling tenants to park on the street til the space frees up! Yah! Right! I pull in and park in the open space perpendicular and very close to 2 cars so the owners have to go from office to office looking for the owner of the white car (me...who has the building's parking tag hanging from my rear view mirror!) to move it! I also photograph the cars with license plates in view in case there's any damage to my car. I see people park and walk off the property all the time. I tell them the lot's patrolled and cars are towed regularly!!!

I completely understand CompUSA's frustration but disagree with their tactics....including 24/7's. It appears the retailer is changing those, for the time being anyway!
Reply With Quote
Reply

Bookmarks

Tags
oahu, transportation

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 01:31 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.

  Partner Sites: Hawaii Blog Hawaii News Hawaii Grinds Hawaii Social Media  
    Blogging the Aloha State. The Hawaii Star. Hawaii Food Blog. The story of Aloha 2.0.