So how's it going? Anyone else get their separate DSL bill yet? Have you as a customer received any helpful transition information? At least we know we're going to get two phone books again. And I agree with those who say the new, albeit abstract, "bubble islands" logo sure beats the Verizon "V" any day. I doubt they're in a hurry to repaint their trucks, though...
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Hawaiian Telcom: The Transition
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Re: Hawaiian Telecom: The Transition
Maybe the 2 directories and new logos will help disguise any shortcomings you might have in the near future about the services you receive from the new phone company.
Miulang"Americans believe in three freedoms. Freedom of speech; freedom of religion; and the freedom to deny the other two to folks they don`t like.” --Mark Twain
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Re: Hawaiian Telecom: The Transition
Originally posted by pzarquonSo how's it going? Anyone else get their separate DSL bill yet? Have you as a customer received any helpful transition information? .
Verizon billing. If you heard any different please let me know.Check out my blog on Kona issues :
The Kona Blog
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Re: Hawaiian Telecom: The Transition
Originally posted by Glen MiyashiroOh, were those the official new phone books? I assumed, based on their appearance, that they were another trashy set of useless ads and tossed 'em in the trash. I guess I won't be looking up any new phone numbers this year.
I'm still waiting for our DSL bill. I'm still not sure how they're going to separate it all, since now Hawaiian Telecom is providing the landline, and Verizon (on the Mainland) is "technically" serving the DSL.
So much for the news that Verizon was going to finally let folks have DSL without phone service!
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Re: Hawaiian Telecom: The Transition
Originally posted by pzarquonNah, the new, two-piece Hawaiian Telecom books aren't going to be out until October or so, and will feature the artwork of local schoolchildren. Aww! You're probably talking about one of the "other" two (or is it three, now?) small players in the local phone book market - the "Paradise Pages" or "Ad-Ventures."
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Re: Hawaiian Telecom: The Transition
I was planning to get DSL via Verizon and then this switch occurs. According to the Hawaiian Telcom web page they offer the service but they don't say how much it is going to cost other than $19-20 for handling of the equipment and $99 cancelation fee if you do it between months 2 and 12 of your year long contract.
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Re: Hawaiian Telecom: The Transition
Originally posted by helenI was planning to get DSL via Verizon and then this switch occurs. According to the Hawaiian Telcom web page they offer the service but they don't say how much it is going to cost other than $19-20 for handling of the equipment and $99 cancelation fee if you do it between months 2 and 12 of your year long contract.
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Re: Hawaiian Telecom: The Transition
Be grateful you didn't suffer the same fate that Nadine Newright, from Haiku, suffered recently...she got 2 phone bills--one from Verizon Hawaii and one from Hawaiian Tel--on the same day...for the same services but each bill was for a different amount!
Miulang"Americans believe in three freedoms. Freedom of speech; freedom of religion; and the freedom to deny the other two to folks they don`t like.” --Mark Twain
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Re: Hawaiian Telecom: The Transition
Until the transition is complete Verizon Online will be providing DSL services.
[The transition period is 9 months from May 2, 2005]. It is my understanding
that until the transition is complete Hawaiian Telcom and Verizon will be
splitting the monies from the bill. Thus it should be all on one bill.
Verizon Online's pricing for DSL still apply.
1.5Mbps/384K 29.95/year contract/
37.95/month to month
3.0Mbps/768K 29.95/year contract
37.95/month to month
Edit: After the 9 month transition Hawaiian Telcom supposedly will have a
in-house ISP setup for DSL accounts.
Edit II: To order Verizon Online DSL you cannot do it online anymore.
You have to call 643-3456Last edited by Aaron S; May 13, 2005, 06:10 PM.Check out my blog on Kona issues :
The Kona Blog
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Re: Hawaiian Telecom: The Transition
My dad got our first Hawaiian Telcom bill yesterday.The landline, DSL charges
were on the same bill..thank goodness.
AaronCheck out my blog on Kona issues :
The Kona Blog
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Re: Hawaiian Telecom: The Transition
Ooooo, I'm so mad! I've been having problems with my computer since this morning. I go to Hawaiian Tel @ Ward to pay my bill and ask if my bill include my dial-up charges. It does. Who do I call for help. Customer service. Fine I answered. Had to go Verizon to pay cellelur bill. Hawaiian tel no longer deals in wireless that was under Verizon when new owners took over. Still with me?
I go home and computer just can't get connected. Oh! I forgot this is the hp503n that I got new that and had fixed how many times. I call Hawaiian Tel and they tell me to call Verizon @ 1-800-567-6789. Now they have a new system and if you really need to talk with an "technician" remain on the line.
Ok...due to the vulgarity of what happens next, you have the option to read it at http://www.hawaiistories.com/lynn
Thank you,
Auntie PupuleBe AKAMAI ~ KOKUA Hawai`i!
Philippians 4:13 --- I can do all things through Christ who strengthens me.
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