I have been paying for my cable service for almost 8 years in the same location.
For the first 5 years... I didn't mind that one channel out of how many had bad reception...
Finally one day... I complained directly to the cable companies....
they sent out there crew and equipment in attempt to solve the problem...they were not able to solve the problem and confirmed that I did have a connection problem. (Line infrastructure or something like that)
The cables company solution... provide me with free digital service so that I could p/u KHNL on channel 088. (along w/ the necessary remote to work the service)
I told them I'm not willing to pay extra for the services or the remote... so what they do???? They said it was complimentary....I still pay standard rates...but now I get digital service because they are not able to provide what services they agree to in a quality matter.
I figure if enough complain or start asking for the same offer...then sheesh they gotta fix the lines or whatever is causing the problems...
I remember the graininess when I was living in the dorms at UH more than 6 years ago also... same problem...still going on.
Anyone else have problems w/ KHNL reception?
For the first 5 years... I didn't mind that one channel out of how many had bad reception...
Finally one day... I complained directly to the cable companies....
they sent out there crew and equipment in attempt to solve the problem...they were not able to solve the problem and confirmed that I did have a connection problem. (Line infrastructure or something like that)
The cables company solution... provide me with free digital service so that I could p/u KHNL on channel 088. (along w/ the necessary remote to work the service)
I told them I'm not willing to pay extra for the services or the remote... so what they do???? They said it was complimentary....I still pay standard rates...but now I get digital service because they are not able to provide what services they agree to in a quality matter.
I figure if enough complain or start asking for the same offer...then sheesh they gotta fix the lines or whatever is causing the problems...
I remember the graininess when I was living in the dorms at UH more than 6 years ago also... same problem...still going on.
Anyone else have problems w/ KHNL reception?
Comment