"Consumer Complaints" on TV?

[Amati]

HT'ers advice, please.

Which TV station/reporter do you think would be best to approach with a story about a "consumer's complaint", which includes photo documentation?

[anapuni808]

Re: "Consumer Complaints" on TV?

i think your choice would probably be determined by the nature of your complaint.

[scrivener]

Re: "Consumer Complaints" on TV?

If KHON is still doing ActionLine, I'd go there. It has name recognition, the kind that often gets results before stuff ever gets on the air.

[Amati]

Re: "Consumer Complaints" on TV?

i think your choice would probably be determined by the nature of your complaint.

Perhaps, but please, suggestions would be welcomed on the different options.

If KHON is still doing ActionLine, I'd go there. It has name recognition, the kind that often gets results before stuff ever gets on the air.

They still have it listed online, I'll call tomorrow during their hours.

[foolish heart]

Re: "Consumer Complaints" on TV?

Since investigative journalism is pretty much dead in Hawaii news, I'd say there are really no avenues to go other than CivilBeat.com

[scrivener]

Re: "Consumer Complaints" on TV?

I doubt Civil Beat would bother with an individual consumer complaint. ActionLine is staffed by volunteers. And this isn't really investigative journalism we're talking about. Right?

[foolish heart]

Re: "Consumer Complaints" on TV?

With Hawaii journalism being where it is right now... *sigh* sadly, consumer complaint reports are probably as close as we are ever going to get to "investigative journalism."

[scrivener]

Re: "Consumer Complaints" on TV?

Do you not like the stuff Keoki Kerr is doing at KITV? I agree that it's a rarity in Honolulu, but Kerr's work is tough to fault: it's what's lacking at our other broadcast news outlets.

[Amati]

Re: "Consumer Complaints" on TV?

I doubt Civil Beat would bother with an individual consumer complaint. ActionLine is staffed by volunteers. And this isn't really investigative journalism we're talking about. Right?

Right, this is not investigative journalism. It is a consumer complaint type of issue. I did call KHON, and they will try to give "resources" to contact about consumer complaints. But other than that, there does not seem to be any sort of "consumer interest" by the media.

I'm still open to other suggestions please.

[Amati]

Re: "Consumer Complaints" on TV?

Do you not like the stuff Keoki Kerr is doing at KITV? I agree that it's a rarity in Honolulu, but Kerr's work is tough to fault: it's what's lacking at our other broadcast news outlets.

Humm, I was asking for suggestions ... sounds like Keoki @ KITV is a suggestion?

[Walkoff Balk]

Re: "Consumer Complaints" on TV?

It's probably not hard to find some eye candy just out of UH broadcasting school to host the show.

[pzarquon]

Re: "Consumer Complaints" on TV?

It's not a local site, but the Consumerist is pretty active overall with consumer advocacy (and general ranting):

http://consumerist.com/

[craigwatanabe]

Re: "Consumer Complaints" on TV?

Put it on Facebook

[Amati]

Re: "Consumer Complaints" on TV?

I'd thought about YouTube (I've some photos), and a video of an earlier incident.

[D'Alani]

Re: "Consumer Complaints" on TV?

I had a question/complaint concerning the HI5 program and why the recycling public does not receive payment for the weight of the aluminum cans that we recycle but are only given our 5 cent deposit per container. The redemption centers still pay for aluminum, spam and vienna sausage cans, and campbell soup cans among others, but not for the HI5 containers. I wrote a letter to the editor and Kokua Line, who referred me to DOH.
The response I received from DOH is that each recycling redemption center/company have a choice to pay us for the aluminum and that it is not required by law. It went further to state that each recycling company also have a choice to pay you for any recycled material. So I asked if we should consider ourselves lucky that they have been and still are paying the people for copper, glass, brass. etc. and I have received no response since. So I guess Reynolds and others are saying thank you for giving us your aluminum cans that we will make a 100% profit off of since we required to only give you back your 5 cent deposit.

So to answer your question I can only say good luck.