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  • Problem with hawaiiantel.net?

    for two days now, every time i send an email to someone with a hawaiiantel.net address, i get an error message. it says that the server interpreted the email as spam or having a virus.

    however, if i send the same message via my gmail account, there isn't a problem.

    also, if send email to anyone who doesn't have a hawaiiantel.net account, there's no problem.

    i checked the honolulu advertiser to see if there was a problem reported but i didn't come across anything.

    anyone else have the same problem? just trying to figure this out.
    525,600 minutes, 525,000 moments so dear. 525,600 minutes - how do you measure, measure a year?

  • #2
    Re: problem with hawaiiantel.net?

    Who is your ISP ? Please PM me the headers of the rejected e-mails. So I can forward it to HT.
    Check out my blog on Kona issues :
    The Kona Blog

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    • #3
      Re: problem with hawaiiantel.net?

      Originally posted by Konaguy View Post
      Who is your ISP ? Please PM me the headers of the rejected e-mails. So I can forward it to HT.
      Konaguy is THE guy for HTel problems. He's helped me out, too! (Actually, my entire neighborhood!)
      Aloha from Lavagal

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      • #4
        Re: Problem with hawaiiantel.net?

        I also got that same error message in three attempts to answer an e-mail from my classmate. It's so insulting to be considered a virus or "spam!"

        I'll try again later with other friends who are with hawaiiantel.net.

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        • #5
          Re: Problem with hawaiiantel.net?

          Originally posted by shaveice View Post
          for two days now, every time i send an email to someone with a hawaiiantel.net address, i get an error message. it says that the server interpreted the email as spam or having a virus.

          however, if i send the same message via my gmail account, there isn't a problem.

          also, if send email to anyone who doesn't have a hawaiiantel.net account, there's no problem.

          i checked the honolulu advertiser to see if there was a problem reported but i didn't come across anything.

          anyone else have the same problem? just trying to figure this out.
          That’s one reason I have my own domain name and email account.
          "Reason is not automatic. Those who deny it cannot be conquered by it. Do not count on them. Leave them alone."
          Ayn Rand

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          • #6
            Re: Problem with hawaiiantel.net?

            I got word from one of my many contacts at HT, that there was a problem with the spam filter rejecting e-mail from Yahoo Mail. It should've been resolved this AM.
            Check out my blog on Kona issues :
            The Kona Blog

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            • #7
              Re: Problem with hawaiiantel.net?

              Originally posted by 68-eldo View Post
              That’s one reason I have my own domain name and email account.
              I had heard when Hawaiian Tel was bought out, that it was likely that the new owners would do a few things and sell it in a few years. The Carlyle Group wasn't likely to run it long term. So instead of going from @verizon to @hawaiiantel and risk having to make the change again, I went to @gmail.

              Now I can change ISPs on whim.

              I've been happy with HT as a "pipe".

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