Hawaiian Telcom DSL

[primix]

Re: Hawaiian Telcom DSL

I don't know what is going on with my connection! Can somebody help me? Is it this bad in some places? I've already talked to a customer service rep and he told me their techs are working on the problem.

:::.. Download Stats ..:::
Download Connection is:: 83 Kbps about 0.08 Mbps (tested with 2992 kB)
Download Speed is:: 10 kB/s
Tested From:: http://testmy.net/ (Server 2)
Test Time:: 2006/07/10 - 4:01am
Bottom Line:: 1X faster than 56K 1MB Download in 102.4 sec
Tested from a 2992 kB file and took 293.657 seconds to complete
Download Diagnosis:: May need help : running at only 3.92 % of your hosts average (hawaiiantel.net)
D-Validation Link:: http://testmy.net/stats/id-U8QD3KC4P
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4 [!]

[Konaguy]

Re: Hawaiian Telcom DSL

I don't know what is going on with my connection! Can somebody help me? Is it this bad in some places? I've already talked to a customer service rep and he told me their techs are working on the problem.

Try doing a test now, it should be better ?
2006-07-10 22:12:22 Speed test @ lax.speedtest.dslextreme.com 2227/701 kbps
2006-07-10 22:10:50 Speed test @ www.sonic.net
1923/688 kbps
2006-07-10 22:09:27 Speed test @ dslreports-west2.speakeasy.net 2256/668 kbps
2006-07-10 22:08:11 Speed test @ dslreports.linkline.com
2549/744 kbps
2006-07-10 22:06:54 Speed test @ dslr-west1.megapath.net
2300/681 kbps

[Keith H.]

Re: Hawaiian Telcom DSL

Try doing a test now, it should be better ?
2006-07-10 22:12:22 Speed test @ lax.speedtest.dslextreme.com 2227/701 kbps
2006-07-10 22:10:50 Speed test @ www.sonic.net
1923/688 kbps
2006-07-10 22:09:27 Speed test @ dslreports-west2.speakeasy.net 2256/668 kbps
2006-07-10 22:08:11 Speed test @ dslreports.linkline.com
2549/744 kbps
2006-07-10 22:06:54 Speed test @ dslr-west1.megapath.net
2300/681 kbps

I'm still sucking wind here in Kailua...

:::.. Download Stats ..:::
Download Connection is:: 520 Kbps about 0.52 Mbps (tested with 579 kB)
Download Speed is:: 63 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2006/07/10 - 9:28pm
Bottom Line:: 9X faster than 56K 1MB Download in 16.25 sec
Tested from a 579 kB file and took 9.125 seconds to complete
Download Diagnosis:: May need help : running at only 23.94 % of your hosts average (hawaiiantel.net)
D-Validation Link:: http://testmy.net/stats/id-SK54FCB8P
User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727) [!]

[Konaguy]

Re: Hawaiian Telcom DSL

Wow I'm really cooking now .


2006-07-11 00:42:03 Speed test @ dslreports-west2.speakeasy.net 2572/694 kbps
del 2006-07-11 00:40:41 Speed test @ dslreports.linkline.com
2544/744 kbps

[Linkmeister]

Re: Hawaiian Telcom DSL

Seattle server:

dslreports.com speed test result on 2006-07-11 02:56:06 EST:
887 / 365
Your download speed : 887 kbps or 110.9 KB/sec.
That is 24.3% worse than an average user on hawaiiantel.net

Your upload speed : 365 kbps or 45.7 KB/sec.
That is 22.1% worse than an average user on hawaiiantel.net

LA server:

dslreports.com speed test result on 2006-07-11 02:57:58 EST:
481 / 375
Your download speed : 481 kbps or 60.1 KB/sec.
That is 58.9% worse than an average user on hawaiiantel.net

Your upload speed : 375 kbps or 46.9 KB/sec.
That is 20% worse than an average user on hawaiiantel.net

SF server:

dslreports.com speed test result on 2006-07-11 02:59:52 EST:
870 / 370
Your download speed : 870 kbps or 108.8 KB/sec.
That is 25.7% worse than an average user on hawaiiantel.net

Your upload speed : 370 kbps or 46.2 KB/sec.
That is 21.1% worse than an average user on hawaiiantel.net

That's not encouraging.

[Konaguy]

Re: Hawaiian Telcom DSL

Yeah I really don't know what to say except things look nearly normal
here....strange. As those speeds are rather unacceptable still

[davidl966]

Re: Hawaiian Telcom DSL

My download speed is still capped at 90-100kbps. Before I used to get a consistent 170kbps. My speed has been reduced 53-59%.

[futless]

Re: Hawaiian Telcom DSL

Aloha all. I've been monitoring this thread for about a week as i'm experiencing a slowdown here on Kauai (currently 70 kbps downloads). Finally gave tech support a call this morning and was told "recent updates" to Hawaiian Telcom network are causing problems with certain circuits.

The tech person said they are dealing with it on a case-by-case basis. So, if your experiencing a slowdown you should definitely call and file a trouble ticket. He said they will check my connection and report back withing 48 hours.

Also asked about re-provisioning my connection as recommended by Konaguy, but was told this could only happen if my old Fujitsu moden failed.

Good luck to all.
Greg

[Konaguy]

Re: Hawaiian Telcom DSL

As far as I understood the SprintLink issues have been resolved. But apparently
there is still people with speed issues. I would certainly call up HawTel if
you fit into that category.

I do have some good news though, the new bandwidth should be coming online
partly by the end of this week and early next week.

[Konaguy]

Re: Hawaiian Telcom DSL

Also asked about re-provisioning my connection as recommended by Konaguy, but was told this could only happen if my old Fujitsu moden failed.

I've e-mailed the folks I know at HawTel to get a better answer from them.
As it doesn't make sense to deny you an upgrade until the Fujitsu dies.

[Konaguy]

Re: Hawaiian Telcom DSL

I got the highest speed test result ever this AM
(at least ever since I got HawTel DSL)

2006-07-11 14:56:35 Speed test @ lax.speedtest.dslextreme.com 2226/701 kbps
2006-07-11 14:55:22 Speed test @ www.sonic.net 2827/693 kbps
2006-07-11 14:54:14 Speed test @ dslreports-west2.speakeasy.net 2601/693 kbps
2006-07-11 14:53:04 Speed test @ dslreports.linkline.com 2522/742 kbps
2006-07-11 14:52:08 Speed test @ dslr-west1.megapath.net 2567/685 kbps

[Konaguy]

Re: Hawaiian Telcom DSL

I've e-mailed the folks I know at HawTel to get a better answer from them. As it doesn't make sense to deny you an upgrade until the Fujitsu dies.

The answer I got is you can upgrade from the Fujitsu to a Westell. But
the process may be a bit awykward. But it may be a good idea to do
it now versus later, as the Fujitsu's are a bit dated.

[futless]

Re: Hawaiian Telcom DSL

The answer I got is you can upgrade from the Fujitsu to a Westell. But
the process may be a bit awykward. But it may be a good idea to do
it now versus later, as the Fujitsu's are a bit dated.

Thanks for checking. I'll see what the trouble report reveals then consider options. Maybe, they'll have to reroute my connection anyway.

[Konaguy]

Re: Hawaiian Telcom DSL

Thanks for checking. I'll see what the trouble report reveals then consider options. Maybe, they'll have to reroute my connection anyway.

No problem, if you have any further problems let me know

[Konaguy]

Re: Hawaiian Telcom DSL

Evidently I found out the 10-14 day transitional period doesn't apply anymore.
It only applied when Verizon was still in control. Evidently the only slow point
is shipping the modem, which takes 4 days.