Jack In The Box Introduces Self Service Kiosks?

[Walkoff Balk]

Re: Jack In The Box Introduces Self Service Kiosks?

https://www.yahoo.com/news/tried-jac...121700984.html

Must be new and improved.

[Walkoff Balk]

Re: Jack In The Box Introduces Self Service Kiosks?

http://khon2.com/2015/07/28/long-lin...pens-in-lihue/

It just takes one before it spreads.

[Frankie's Market]

Re: Jack In The Box Introduces Self Service Kiosks?

There are advances in touch-screen technology already available that make them accessible to the blind/visually-impaired, but they aren't used in many settings yet, besides voting machines.

More and more bank ATMs out there accomodate the blind. Those audio headphone jacks and braille keypads aren't just there for looks.

But why would this ever be an issue with fast-food kiosks? Once again folks, nobody's talking about doing away with all human cashiers. Assuming a restaurant is open for walk-up customers, there will be a live person working there who can assist a blind patron or anybody else with special needs.

[Leo Lakio]

Re: Jack In The Box Introduces Self Service Kiosks?

When I asked about limited reading ability, I was speaking about the customers. What happens to customers who have limited reading ability, or sight?

There are advances in touch-screen technology already available that make them accessible to the blind/visually-impaired, but they aren't used in many settings yet, besides voting machines.

[Frankie's Market]

Re: Jack In The Box Introduces Self Service Kiosks?

Yes, but banks also offer a walk up counter. That was my question about kiosks for fast food, would there also be a walk up counter option? If both options are available, then perfect for everyone.

I don't see why not. Automated technology has not progressed to the point that human labor is not needed to cook the food and to clean the dining area. Self-service kiosk systems may also need occasional downtime in order to be serviced and maintained. So nobody's talking about totally eliminating human cashiers. There may be less of a need for cashiers, which would save the restaurants money. Or they could turn that cashier into someone who helps out in the kitchen, which would speed up service.

As far as vending machines go,.... uh yes. Having not lived as a hermit, I am aware of the existence of pre-packed/ready-to-consume food & drink vending machines. The self-service kiosks for a fast food restaurant (which takes orders from the customers and relays them to the kitchen) are quite a different animal, though. And as of April 2009, such machines are far from being in the majority of restaurants in this country. But I believe that as the technology is improved and fine-tuned, its use and acceptance will quickly grow in the next few years.

[Amati]

Re: Jack In The Box Introduces Self Service Kiosks?

Thirty years ago, people were skeptical about bank ATMs for the same reasons you give. And look at where we are today. Everybody uses ATMs now. Young, old. College grad, high school dropout.

It's not a matter of "if" fast-food eateries will use self-service kiosk technology, but "when."

Yes, but banks also offer a walk up counter. That was my question about kiosks for fast food, would there also be a walk up counter option? If both options are available, then perfect for everyone.

[DannyWilliams]

Re: Jack In The Box Introduces Self Service Kiosks?

Went to a Jack-in-the-Box close to my place a couple of nights ago and they had no self service kiosks.

I dunno if its ALL locations or its a test run but its STILL sits right off to the right at the counter. Haven't seen much activity even with the free 2 tacos incentive if you use the machine.

[Kimo]

Re: Jack In The Box Introduces Self Service Kiosks?

Jack offering one free mini sirloin burger per person at the counter/window through Saturday - all HI restaurants (except hilo!?) thru Saturday. Gotta ask.

[helen]

Re: Jack In The Box Introduces Self Service Kiosks?

The "when" for food service has already happen. It's called vending machines.

[Frankie's Market]

Re: Jack In The Box Introduces Self Service Kiosks?

Sorry, I was not clear in my posting. When I asked about limited reading ability, I was speaking about the customers. What happens to customers who have limited reading ability, or sight? Is there a "live person" for backup to help people who are not wanting to use a machine?
Pushing the public into the computer age is just fine, if you do not mind losing customers in the process.

[Did you know that over 155 thousand adults in Hawaii are functionaly illiterate?]

Thirty years ago, people were skeptical about bank ATMs for the same reasons you give. And look at where we are today. Everybody uses ATMs now. Young, old. College grad, high school dropout.

It's not a matter of "if" fast-food eateries will use self-service kiosk technology, but "when."

[helen]

Re: Jack In The Box Introduces Self Service Kiosks?

Went to a Jack-in-the-Box close to my place a couple of nights ago and they had no self service kiosks.

[GeckoGeek]

Re: Jack In The Box Introduces Self Service Kiosks?

And in the meantime, people are paying more for mainland products to be shipped over here.

It's not like the local producers could do it for less. That's why they went out of business.

[joshuatree]

Re: Jack In The Box Introduces Self Service Kiosks?

Sorry, I was not clear in my posting. When I asked about limited reading ability, I was speaking about the customers. What happens to customers who have limited reading ability, or sight? Is there a "live person" for backup to help people who are not wanting to use a machine?
Pushing the public into the computer age is just fine, if you do not mind losing customers in the process.

[Did you know that over 155 thousand adults in Hawaii are functionaly illiterate?]

I would guess the staff that's bringing out the order would have the secondary function to assist customers with the kiosks. What I've noticed at places that do employ self-service kiosks, they don't do away with the traditional checkout all together, but they do significantly remove the number of them.

[Vanguard]

Re: Jack In The Box Introduces Self Service Kiosks?

What else is new? We've been "loosing" jobs ever since we moved away from a farm-based economy.

And in the meantime, people are paying more for mainland products to be shipped over here. Especially milk, which as I understand, is not properly refrigerated during its open sea journey. That's one aspect of standard of living I'd like to see corrected in the near future!

[GeckoGeek]

Re: Jack In The Box Introduces Self Service Kiosks?

...and more job losses. <sigh>

What else is new? We've been "loosing" jobs ever since we moved away from a farm-based economy. It's been good for our standard of living.