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Thread: Best/Worst McDonald's

  1. #1

    Default Best/Worst McDonald's

    I read in this morning's Advertiser about the McCafe opening up at the newly renovated Makiki McDonald's. This got me thinking about my neighborhood Pearl City McDonald's and how the service will be even worse than it has ever been if they add this service to their menu.

    Pearl City has the worst service of any McD's that I've been to on Oahu. It doesn't matter whether you walk in or drive through. They're pretty messed up. Hopefully the Makiki one will remain the same, but they could push you through the drive through really quickly there. Makiki/Beretania McD's has always been my favorite pit stop when I'm in a hurry.

  2. #2

    Default Re: Best/Worst McDonald's

    Quote Originally Posted by bueller555 View Post
    I read in this morning's Advertiser about the McCafe opening up at the newly renovated Makiki McDonald's. This got me thinking about my neighborhood Pearl City McDonald's and how the service will be even worse than it has ever been if they add this service to their menu.

    Pearl City has the worst service of any McD's that I've been to on Oahu. It doesn't matter whether you walk in or drive through. They're pretty messed up. Hopefully the Makiki one will remain the same, but they could push you through the drive through really quickly there. Makiki/Beretania McD's has always been my favorite pit stop when I'm in a hurry.
    I dunno man, the liliha one always screws up my order. just the other day my wife was excited to see a double fishburger, so we ordered. of course when we got home we found out we got a single. i called in and asked to speak to a manger and she had the worst dialect, i could barely understand her. we had to drive back down and they took back the wrong burger (which my wife already touched) and gave us the correct one. i was so pissed off that we had to drive down again I thought they should have given us something for their screw up, but nope.
    Aquaponics in Paradise !

  3. #3

    Default Re: Best/Worst McDonald's

    Everytime my family has gone to PCC, we eat at the McD's next door. Pounding food staring at their waterfall always makes me want to sing and dance "Kalua". So beeeeyooootiful!

    pax

  4. #4
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    Default Re: Best/Worst McDonald's

    Ah, the Laie McDonald's.



    Couldn't speak for the food or service, but the locale and decor make up for just about anything!

    We reliably patronize the McDonald's at Manoa Marketplace. No complaints, except I've learned to just ask for ketchup packets (their pump/tanks are skanky). There are two in Mililani, and we've had more errors at the one on Kamehameha Highway than the newer on in Mililani Mauka. I'm curious about this "new" concept for Beretania. Usually the lines there drive us right across the street to Burger King.

    Still, this is McDonald's we're talking about. I'm willing to pay for excellent service, but when we hit the golden arches, it's about cheap and fast.

  5. #5

    Default Re: Best/Worst McDonald's

    Quote Originally Posted by pzarquon View Post
    Still, this is McDonald's we're talking about. I'm willing to pay for excellent service, but when we hit the golden arches, it's about cheap and fast.
    I agree. That's what pisses me off when I think Jack in the Box kicked off this "we won't make it until you order it" crap. It's fast food man! Coagulated grease is that special something that makes it taste so good. If I want quality, I'd go to ummm.... Arby's? We need a Fatburger here.

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    Default Re: Best/Worst McDonald's

    The Nanakuli McD messes up my orders more than the Waianae McD. However, I have a soft spot for the Nanakuli drive thru 'cuz I got asked for my ID when I ordered a senior Diet Coke! I smiled all the way home!

    When I house sit on Waialae Iki I stop at various locations...Beretania, Moiliili and Kahala. Beretania used to be my favorite when shy, sweet, elderly Ruby (wo)manned the drive thru window. I went out of my way to patronize that restaurant because of Ruby. I still miss her! I've not encountered any long lines at Moiliili nor any botched orders. Kahala, otoh, can have a line up Kilauea Ave. to the Bank of Hawaii.

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    Default Re: Best/Worst McDonald's

    They should let people order at drive-thrus via a touch screen. It's great that people who are ESL can get work, but orders get messed up. Imagine asking for a plain cheeseburger. What do you get? Cheese on a burger, right? Ya think? When you've got little kids you can't be passing back something with a pickle and onions on it. So I sit there and look at every gosh darn thing in that happy meal box before I pull away. I don't care. I've been burned too many times.

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    Default Re: Best/Worst McDonald's

    True story: I recently walked in (not drove through) the Aina Haina McDonald's to order a regular fries. That's it (it's the only thing I like there, beside the Filet-O-Fish).

    The manager (trainee?) takes my order, then begins to make a vanilla ice cream cone, which I thought was for someone else.

    He turns around and hands me the ice cream cone, to which I intervene, "um, I just ordered fries". He immediately realized he just screwed up, we both laugh, he ponders looking at it for a second then looks at me and says, "you want it?". "Sure!". So he gives me the ice cream cone for free (since he'd have to otherwise throw it away), makes my order of fries and sends me off as a happy 2-for-$1 (though expectedly so) customer!

    I'm not so sure about the combination of vanilla ice cream and fries though.

  9. #9

    Default Re: Best/Worst McDonald's

    Quote Originally Posted by lavagal View Post
    They should let people order at drive-thrus via a touch screen.
    You really wanna touch a screen that's been touched by countless other fingers that have been who-knows-where, then use that same finger to cram fries into your mouth? Ewwww.....! (Sorry - channeling a somewhat germophobic friend there.)

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    Default Re: Best/Worst McDonald's

    Haven't been to Mickey D's for a while but this thread caused me to hit the one in Kaneohe for lunch just now. Fast, friendly folks, got my order right, food was fresh and as good as I've found at any other McDonald's.
    Now, if only the view there was as good as the view from John Dominis...
    .
    .

    That's my story, and I'm sticking to it.

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    Default Re: Best/Worst McDonald's

    Quote Originally Posted by Leo Lakio View Post
    You really wanna touch a screen that's been touched by countless other fingers that have been who-knows-where, then use that same finger to cram fries into your mouth? Ewwww.....! (Sorry - channeling a somewhat germophobic friend there.)
    OH MY GAWDDD NOOOOOOO! You are so right. RETHINK That. Gosh, edit that! Please, someone delete my entry!
    I have to say, though, I still carry diaper wipes in the car. I can wipe it down, or use it over my finger! Good point!

  12. #12

    Default Re: Best/Worst McDonald's

    Quote Originally Posted by lavagal View Post
    OH MY GAWDDD NOOOOOOO! You are so right. RETHINK That. Gosh, edit that! Please, someone delete my entry!
    I have to say, though, I still carry diaper wipes in the car. I can wipe it down, or use it over my finger! Good point!
    On the other hand, you could say, "hey - I'm eatin' McDonald's here; obviously, I'm only concerned about what goes into my body to a certain level."

    (And I say that with the completely honest admission that I eat at McDonald's.)

  13. #13

    Default Re: Best/Worst McDonald's

    Quote Originally Posted by lavagal View Post
    OH MY GAWDDD NOOOOOOO! You are so right. RETHINK That. Gosh, edit that! Please, someone delete my entry!
    I have to say, though, I still carry diaper wipes in the car. I can wipe it down, or use it over my finger! Good point!
    No worries, wipes or kleenex wrapped around your finger will do. Or in my case, I have a few pens in my dashboard cubbyhole that I could use to do my touching.

    I read/heard somewhere that all the Jack Box restaurants in Hawaii will very soon be renovated to include self-service drive-thru menus, so this might be the beginning of a trend.

    Thanks to this thread, I might go to Mickey D's for a 6 pc chicken nuggets with hot spicy buffalo sauce and a 99 cent double cheeseburger and water. The buffalo sauce at McD's is more watery than Jack's but hey for a quick $4 meal I don't complain.
    Last edited by mapen; March 2nd, 2007 at 12:18 PM.

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    Default Re: Best/Worst McDonald's

    Quote Originally Posted by Pomai View Post
    True story: I recently walked in (not drove through) the Aina Haina McDonald's to order a regular fries. That's it (it's the only thing I like there, beside the Filet-O-Fish).
    That McDonalds was Hawaii's first back in I believe 1967 when a Big Mac was 65-cents and much larger than what it is now.

    Two all beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun.

    They had this commercial back in 1972 about their cleanliness: Grab a bucket and mop...scrub it bottom to top, there is nothing so clean...as my burger machine...You deserve a break today so get out and get away to McDonalds.

    Then there was another commercial where you could get a hamburger, order of fries, and a Coke..."and something you haven't seen in a while...change for your dollar".

    Those were good McDonalds commercials back then, they should re run them.
    Last edited by craigwatanabe; March 2nd, 2007 at 12:27 PM.

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    Default Re: Best/Worst McDonald's

    Quote Originally Posted by craigwatanabe View Post
    Then there was another commercial where you could get a hamburger, order of fries, and a Coke..."and something you haven't seen in a while...change for your dollar".

    Those were good McDonalds commercials back then, they should re run them.
    Tell me about it. Their current TV advertising campaign is rather lame, and has been for quite some time now. JIB is running circles around everyone in advertising strategy. Gotta' love that "Jack the CEO" concept.

    They should try out a "spoof foreign McDonald's TV commercial" thing. Like a "Ron-udo Maku-nodonarudo" Japanese version with English subtitles.

    Or maybe they oughta copy JIB and turn Ronald McDonald into their own "clownish-yet-shrewd" CEO. Have the hamburglar be his arch (no pun intended) nemesis.

    The Aina Haina location often looks slow in the restaurant, but the drive-through seems to always pack a line, which is why I prefer walking in. By the time I'm walking out with my stuff, the car in the back is still 2 cars away from ordering.

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    Default Re: Best/Worst McDonald's

    Quote Originally Posted by craigwatanabe View Post
    [...]They had this commercial back in 1972 about their cleanliness: Grab a bucket and mop...scrub it bottom to top, there is nothing so clean...as my burger machine...You deserve a break today so get out and get away to McDonalds.

    Then there was another commercial where you could get a hamburger, order of fries, and a Coke..."and something you haven't seen in a while...change for your dollar".

    Those were good McDonalds commercials back then, they should re run them.
    I'm remembering both those commercials as nationals. Or were there local versions of them at that time? I ask because I worked on those nationals when I lived in SoCal.
    Quote Originally Posted by Pomai View Post
    Tell me about it. Their current TV advertising campaign is rather lame, and has been for quite some time now.[...]
    The local spots usually play off the mainland spots at least as far as the tag goes. Have to admit, tho', that I love the pimping the car spot and the spot that features the 2 young dudes eating in the car...in the showroom! Both air locally only.

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    Default Re: Best/Worst McDonald's

    Two quick McD's stories.

    I was complaining to my students about the Ward Avenue McD's Express, saying that if you ordered a Big Mac, the kitchen employee would toss the ingredients up into the air and catch it in the bag, and if it happened to come down in the shape of a Big Mac, you just got lucky. One of my students responded with, "When you order a Big Mac at the Kahala McD's, it comes to you looking like a half-shuffled deck of cards."

    I actually had to pause a moment and let the poetry sink through my brain. I couldn't believe how beautiful that was.

    I said two stories, but I think I might have already told the second story elsewhere on HT.
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    Default Re: Best/Worst McDonald's

    Quote Originally Posted by Pomai View Post
    I'm not so sure about the combination of vanilla ice cream and fries though.
    Whaaaaaat? You've never had that combo at McD's before?

    It's the best when the fries are hot and fresh out the fryer... the mixture of salty and sweet is sooooo good.

    Only thing better is a hot fudge sundae and fries... eat all the chocolate first, then finish off by dipping the fries in the soft serve.

    My recent horror story: At the Kahala McD's, I went inside to order. Thought it would be faster than waiting in the drive-thru.

    Order the Quarter Pounder, the limited edition one with mushrooms, onions and swiss cheese. Except I didn't want the Swiss Cheese.

    Wait a few minutes, bag comes out... but they forget to give me my drink. No biggie. Check the bag, see the fries and sandwich container.

    Get in my car, start driving away. I'm kind of hungry, so I eat a few fries, then open the sandwich box when I get to a stoplight.

    The sandwich was mushroom and swiss. No onions.

    No hamburger, either.

    Had to drive alllll the way back to the restaurant. Manager looked at it and almost busted out laughing.
    Last edited by Palolo Joe; March 2nd, 2007 at 03:27 PM. Reason: added my own McD's story

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    Default Re: Best/Worst McDonald's

    Remember when the Big Mac Was Big. Now look like one Small Mac. I remember When Mc`d when open up in the 70`s the was best thing next to Dairy Queen, which was the only thing around then. Then came Burger King and the Whopper and soon we got Jack. I hope Zipp`s soon!!!!!

    OGGBOY

  20. #20

    Default Re: Best/Worst McDonald's

    Quote Originally Posted by craigwatanabe View Post
    They had this commercial back in 1972 about their cleanliness: Grab a bucket and mop...scrub it bottom to top, there is nothing so clean...as my burger machine...You deserve a break today so get out and get away to McDonalds.
    I think I saw that commercial on YouTube recently

    (does quick YouTube search)

    Here it is:

    http://www.youtube.com/watch?v=MP8D8AzvBtE

    I wonder if McDonald's used to be staffed by older folks like that back in those days, instead of all the teenagers you see working McD's nowadays.

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    Default Re: Best/Worst McDonald's

    Of all the stories so far, nothing can (almost literally) top the can of worms opened at the Waianae McDonald's about the same time last year in a KITV investigative series...

    Restaurant Inspections Find Maggots, Roaches In Food, Drinks

    The McDonalds manager told the state sanitarian who came to investigate the complaint that they had already discovered the maggots problem there. The manager said it was caused by a cup of saimin that somehow had fallen underneath a piece of equipment. The manager said that flies got into the saimin and started breeding, the maggots followed and then those maggots somehow crawled into the drinking cups there
    Still, this wouldn't necessarily discourage me from ever visiting that location in the future. If anything, you'd think they would be even more vigilant and careful about sanitary issues after discovering that.

    Shoot, my friend said he was at Masu's Massive Plate Lunch one time, and right before their eyes, a "convoy" of baby roaches crawled across the floor in front of them. Did that stop them from still ordering? No.

    Sometimes, the oldest, most run-down looking places get da' most ono grinds!

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    Default Re: Best/Worst McDonald's

    Quote Originally Posted by mapen View Post
    I think I saw that commercial on YouTube recently[...]
    Thanks for the link. Nope, I didn't work on that one. It's not the one I was thinking of.

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    Default Re: Best/Worst McDonald's

    Quote Originally Posted by Pomai View Post
    Of all the stories so far, nothing can (almost literally) top the can of worms opened at the Waianae McDonald's[...]
    Still, this wouldn't necessarily discourage me from ever visiting that location in the future. If anything, you'd think they would be even more vigilant and careful about sanitary issues after discovering that.[...]
    That (my neighborhood!) McDs has been cleaned up and partially remodeled. But, that news report did deter me for a few months!

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    Default Re: Best/Worst McDonald's

    I quit eating McDs regularly the day I saw Supersize Me for the first time. I only make exceptions when the McRib comes back on the circuit.

    But I gotta agree with PJ. That vanilla softserve and fresh outta the fryer french fries are soooooo good.
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    Default Re: Best/Worst McDonald's

    Quote Originally Posted by Lei Liko View Post
    I quit eating McDs regularly the day I saw Supersize Me for the first time. I only make exceptions when the McRib comes back on the circuit.[...]
    I'd estimate 95% of my McD purchases consist of side salads, fresh fruit salads and (senior!) diet cokes. For a single person the $1. side salads are a great deal. They consist of mixed greens, tomatoes and carrots. Add dressing of choice, shake vigorously and...voila...a decent snack on the run or meal accompaniment. Actually, I no longer buy all the salad fixings from the grocery store as I always ended up throwing out at least half of it. Instead I buy 3 salads at a time to carry me thru 3 days!

    I like the fruit salad altho' sliced apples aren't my fruit of choice. But it sure works on the run. The container of cut up fresh fruit at Costco is still my favorite and the best deal in town!

    The other 5%? McDs chocolate chip cookies are almost the best! Costco wins that competition, too!

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