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Thread: Longs to become CVS?

  1. #1
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    Default Longs to become CVS?

    Looks like CVS bought Long's.

    So i wonder what changes are in store?

  2. #2
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    Default Re: Longs to become CVS?

    Quote Originally Posted by LocalMotion View Post
    Looks like CVS bought Long's.

    So i wonder what changes are in store?
    I dunno. What do CVS employee uniforms look like?
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  3. #3

    Default Re: Longs to become CVS?

    Quote Originally Posted by Random View Post
    I dunno. What do CVS employee uniforms look like?
    If I recall (from the ones I saw in the South), they are dark blue.

  4. #4
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    Default Re: Longs to become CVS?

    Quote Originally Posted by Leo Lakio View Post
    If I recall (from the ones I saw in the South), they are dark blue.
    Keep the green. Or lighten up the blue. Dark blue not right for Hawaii.
    Beijing 8-08-08 to 8-24-08

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  5. #5
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    Default Re: Longs to become CVS?

    I hope there's an attitude check at the Hawaii Kai Long's where customer service ammounts to eye rolling and snickering. Nice.

  6. #6
    sansei Guest

    Unhappy Re: Longs to become CVS?

    hi this is sansei and since i just heard the news,i hope CVS will still sell pre-paid phone card's so i'd be able to purchase them like how i do at long's and that i'd still be able to call my eldest sister on the mainland and if they may change their policy to sell pre-paid phone card's,i'd feel like this smilie:O(

    Well thank's for your time

  7. #7
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    Default Re: Longs to become CVS?

    Quote Originally Posted by sansei View Post
    hi this is sansei and since i just heard the news,i hope CVS will still sell pre-paid phone card's so i'd be able to purchase them like how i do at long's and that i'd still be able to call my eldest sister on the mainland and if they may change their policy to sell pre-paid phone card's,i'd feel like this smilie:O(

    Well thank's for your time
    I don't think you should be too concerned. Calling cards are sold at all the major drug stores, so i don't see them taking them away, especially since CVS sells them at their stores on the mainland

  8. #8

    Default Re: Longs to become CVS?

    This is pretty big news, some Longs stores are being renovated assume this is being done because of Walgreens coming to the Islands. I know the Kam Shopping Center Longs is currently under renovation.

    Read recently that CVS is moving into Restaurant Row to replace the Sunset Grill and they already had a small pharmacy in Kailua.

    Aj

  9. #9

    Default Re: Longs to become CVS?

    Latest word, no changes to Hawai'i Long's stores. They're even going to keep the "Long's Drugs" name as is.

  10. #10

    Default Re: Longs to become CVS?

    Quote Originally Posted by lavagal View Post
    I hope there's an attitude check at the Hawaii Kai Long's where customer service ammounts to eye rolling and snickering. Nice.
    Perhaps that is a by-product of how the H.K. Long's has (in my personal experience) some of the rudest and most unreasonable customers of any Long's store on this island.
    This post may contain an opinion that may conflict with your opinion. Do not take it personal. Polite discussion of difference of opinion is welcome.

  11. #11
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    Default Re: Longs to become CVS?

    Quote Originally Posted by lavagal View Post
    I hope there's an attitude check at the Hawaii Kai Long's where customer service ammounts to eye rolling and snickering. Nice.
    that goes for many of the other stores as well!

    customer service is relatively non existent. i did, however, get great service at the pali store's photo department. if i didn't have a gift card from long's, i wouldn't shop there at all.
    "chaos reigns within.
    reflect, repent and reboot.
    order shall return."

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  12. #12
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    Default Re: Longs to become CVS?

    At Kahului Longs, the cashiers always ask, "Did you find everything you were looking for?" Just one time, I said... "No, I couldn't find ---". She said very sweetly, "Oh, that's too bad!"

    I told my husband, why did she ask if she wasn't going to help? We just laughed about it, bcs it was so strange.

  13. #13

    Default Re: Longs to become CVS?

    Will there still be the yellow flyer in Sunday's newspaper? I don't know if it's the drugs, but I make Longs a part of my day.

  14. #14
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    Default Re: Longs to become CVS?

    Quote Originally Posted by Sharilyn View Post
    At Kahului Longs, the cashiers always ask, "Did you find everything you were looking for?" Just one time, I said... "No, I couldn't find ---".
    That question is asked at a lot at other retailers. I've always wondered what would happen if I said what you said.

  15. #15

    Default Re: Longs to become CVS?

    Quote Originally Posted by Sharilyn View Post
    At Kahului Longs, the cashiers always ask, "Did you find everything you were looking for?" Just one time, I said... "No, I couldn't find ---". She said very sweetly, "Oh, that's too bad!"
    I just did a Bono by saying,
    Cause I still haven't found what I'm looking for..

  16. #16
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    Default Re: Longs to become CVS?

    Quote Originally Posted by kani-lehua View Post
    that goes for many of the other stores as well!

    customer service is relatively non existent. i did, however, get great service at the pali store's photo department. if i didn't have a gift card from long's, i wouldn't shop there at all.
    In my many years of experience at the Kaneohe Bay Shopping center Long's
    it has always been positive with friendly people who recognize you and are
    genuinely glad to see you. The pharmacy is particularly helpful and pleasant and they keep order with the line and such - especially if there is some snafu and you have to wait with everyone else who has a number and you don't they call you right ahead of them since you were there first.

    And let's not forget the "coffee lady" she's cool and always so pleasant.

    It has been irritating however with the remodel of the store and the confusion about where stuff is and how much since most shelf tags are not there anymore. I am just hoping it makes it a better store logistically and
    aesthetically.

  17. #17
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    Default Re: Longs to become CVS?

    Quote Originally Posted by Frankie's Market View Post
    Perhaps that is a by-product of how the H.K. Long's has (in my personal experience) some of the rudest and most unreasonable customers of any Long's store on this island.
    I'd love it if my polite inquiries at the Hawaii Kai Long's were at least recipricated with as much professional courtesy. I am not a demanding itbchy customer. The women in green smocks at the Hawaii Kai Longs demand absolute humility and reverance. Give me a break.

  18. #18

    Default Re: Longs to become CVS?

    Quote Originally Posted by Sharilyn View Post
    At Kahului Longs, the cashiers always ask, "Did you find everything you were looking for?" Just one time, I said... "No, I couldn't find ---". She said very sweetly, "Oh, that's too bad!"

    I told my husband, why did she ask if she wasn't going to help? We just laughed about it, bcs it was so strange.
    The lady cashier was probably just copying what she hears at home during pillowtalk.
    Husband: "You get everything you were looking for?"
    Wife: "No..."
    Husband: "Oh, that's too bad!"
    Now run along and play, but donít get into trouble.

  19. #19
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    Default Re: Longs to become CVS?

    Quote Originally Posted by Honoruru View Post
    That question is asked at a lot at other retailers. I've always wondered what would happen if I said what you said.
    I get the "So sorry!" response a lot at Home Depot and Lowes, too.

    No one offers to bring in a manager or contact the department, not if that would slow them down from taking your money for whatever you did manage to find.
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  20. #20
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    Default Re: Longs to become CVS?

    Quote Originally Posted by lavagal View Post
    I'd love it if my polite inquiries at the Hawaii Kai Long's were at least recipricated with as much professional courtesy. I am not a demanding itbchy customer. The women in green smocks at the Hawaii Kai Longs demand absolute humility and reverance. Give me a break.
    I'm sorry, but if you made an inquiry, you qualify as a demanding itbchy customer. Just put your purchases on the counter, wait for the total and pay. A 'thank you', 'yes, maam/sir', 'no maam/sir' are allowed. Otherwise, no soup for YOU!
    May I always be found beneath your contempt.

  21. #21

    Default Re: Longs to become CVS?

    Don't be surprised if in a few years CVS decides to put their own marketbrand here locally and get rid of the Longs name. A few years after the sale is complete and complacency has set, then the changes will happen.

    Aj

  22. #22
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    Default Re: Longs to become CVS?

    i was just speaking from experience. believe me, i have/had several family members and friends that have worked for long's for decades and, like i said, i wouldn't patronize them if i didn't have a $500 gc. again, from my experience, kailua long's customer service is non existent.

    here's a cute story though: a family member employed at one of the long's stores was asked by a customer where he could find the "chapstick." she directed him to the "chopstick" aisle. he went looking for her and as he pointed to his lips said, "no, chapstick not chopstick."

    just a question: why is it that when you need to hand the cashier (not just at long's) your credit card or i.d., do they kind of flick it on the counter instead of handing it back to you?

    nords: i haven't had any problems with lowe's or home depot. the best customer service that i've experienced within the last week was at ace/yamashiro's in kaneohe.
    Last edited by kani-lehua; August 13th, 2008 at 11:07 AM.
    "chaos reigns within.
    reflect, repent and reboot.
    order shall return."

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  23. #23

    Default Re: Longs to become CVS?

    Quote Originally Posted by kani-lehua View Post
    just a question: why is it that when you need to hand the cashier (not just at long's) your credit card or i.d., do they kind of flick it on the counter instead of handing it back to you?
    Cause they don't want to risk making physical (hand) contact with all you nasty customer-types? Ewwww.....

  24. #24
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    Default Re: Longs to become CVS?

    eh, i don't have cooties. lol.

    the only thing i might share is a smile if it were reciprocated.
    "chaos reigns within.
    reflect, repent and reboot.
    order shall return."

    microsoft error message with haiku poetry

  25. #25
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    Default Re: Longs to become CVS?

    Hopefully the CVS management will improve Longs here in Hawaii. The service totally sucks and if you complain they don't do anything about it. Even my doctors tell me not to pick up my prescriptions at Longs because they take so long. I can't wait to get Walgreens in Kaneohe. Just to get a peek at how a Hawaii Walgreens I drove down to Keaaumoku and purchased something from the pharmacy. I was floored.....they were sooooo friendly and helpful. Now where is the Aloha at Longs???

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