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Thread: Mobile Broadband

  1. #51

    Default Re: Mobile Broadband

    Quote Originally Posted by Seeking Penance View Post
    Hey Luna - hele works great!!!!

    I use it everwhere I go...the beach...also at work.....at the park. I've had it since July...special offer they had for the first 3 months it was like $20.00 a month; month thereafter is 34.99. Reception is great!!!!

    I would recommend it to anyone!!!!

    P.S - I sound like a bloody mobi rep - which I am NOT!!! I should be compensated for advertising the darn thing!!!!

    anywho it works great!!!!

    Mahalo
    I have to agree with you. Hele works great for me. The only catch is you have to buy the modem for $189.00. You can use it anywhere. I also would recommend it to anyone.

  2. #52
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    Default Re: Mobile Broadband

    *bump*

    Saw an ad online touting a $29./mo. rate for Hele with no mention of it being an introductory rate. The only stipulation was auto bill pay. I'm already signed up for ABP so I called and asked if I could get that rate. It's about $6./mo. cheaper than my existing rate. Yep, I got it...and more. Since I'm also a cell customer (again, w/ABP) they gave me a bundled rate and now I'm paying $19/mo. for Hele while my $50/mo. cell plan stays the same. $85./mo. (+taxes) just got whittled down to $69./mo. (+taxes). I love little surprises like that!

  3. #53

    Default Re: Mobile Broadband

    Quote Originally Posted by tutusue View Post
    *bump*

    Saw an ad online touting a $29./mo. rate for Hele with no mention of it being an introductory rate. The only stipulation was auto bill pay. I'm already signed up for ABP so I called and asked if I could get that rate. It's about $6./mo. cheaper than my existing rate. Yep, I got it...and more. Since I'm also a cell customer (again, w/ABP) they gave me a bundled rate and now I'm paying $19/mo. for Hele while my $50/mo. cell plan stays the same. $85./mo. (+taxes) just got whittled down to $69./mo. (+taxes). I love little surprises like that!
    That's great to hear. I love customer service like that and Hele will definitely be on my mind when I get wireless broadband. T-Mobile has treated me very well for being loyal but unfortunately their wireless bb is expensive and slow.

  4. #54
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    Default Re: Mobile Broadband

    Hele.com now offers a $49. bb modem. The same modem I paid $189. for last Feb. is now $99. Grrr...

  5. #55

    Default Re: Mobile Broadband

    Awesome! I was waiting for the hardware prices to drop.

  6. #56
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    Lightbulb Mobile Broadband!

    *bump*

    Okay radically new landscape in the mobile broadband war, so I figured it’s time to update this thread. Hawaiian Telcom is now offering $29.99 a month for 3 MB/s download 768K upload speed. No contract required, and apparently, unlimited data.

    Hele Broadband (mobi) makes no claims to speed but offers $29.99 a month with no contract required. Their coverage map shows a significantly less level of availability then other carriers. Also unlimited data.

    Oceanic Time Warner
    mobile broadband: $34.95 a month with “4G speeds.” The fine print says those are equivalent to 6 mbps download and 1 mbps upload, which if they’re using the same 4G WIMAX technology as Clear® (formerly known as Clearwire) and Sprint, is accurate for download, BS for upload. Also 2 GB data limit! What a ripoff!

    Clear® ($40/ 4G wimax unlimited), Verizon ($50*/ 3G - 5GB limit), Sprint ($60/ 4G wimax unlimited), and AT&T ($60/ 3G - 5GB limit) are the top tier. I might add that the Sprint price includes 3G as well, whereas Clear® does not. If you want this backup network functionality, you can get it on Clear® for $55 instead of $40.

    Please note I am not including T-mobile because I believe they are the worst carrier in all phases of the game: customer service, coverage, and early termination fee. I had no phone service during BOTH island-wide power outages over the past decade. For the malihini on HT, these outages lasted several DAYS.

    Anyway, you’ll notice I put $50 for Verizon when their website still shows $59.99. That is because next month, they are dropping their rates. I was told by a Verizon rep that they are also rolling out 4G LTE which is significantly faster then 4G wimax, making it the fastest provider for the lowest price. That happens in November in 38 mainland cities, Hawai‘i in 2011. I also like the fact that I have never heard a complaint about their coverage, whereas other carriers I’ve heard numerous ones (including my own personal horror stories). Should I wait for them?

    We can’t be so fixated on our desire to preserve the rights of ordinary Americans.

    — U.S. President Bill Clinton
    USA TODAY, page 2A
    11 March 1993

  7. #57

    Default Re: Mobile Broadband

    Thanks for the update. It's looking better but you have to take speed claims with a grain of salt. We have two Clear modems at work and have never reached more than 3.5mbps down and 0.5 up in speed tests.

    I have to state a big disagreement with you regarding T-Mobile. I haven't tried their mobile broadband yet but have heard very good things about it being as fast, or even faster, than Clear and Sprint. I think your claims are BS. Their awesome customer service is why I've been with them since the Voicestream days in 1997. The ETFs are lower than any of the other major providers. Their coverage is better than AT&T in a lot of areas here in Hawaii and trumps many other providers on the mainland. Also, during both recent outages (earthquake and lightning storm) I had no issues with my T-Mobile other than expected degraded quality after a few hours (tower batteries draining). You definitely can't compare a cell provider with a land line provider.

    It will take a while before Verizon's LTE reaches good coverage. Last thing I heard was that the only location they officially have announced is the Honolulu Airport.

    Anyway, Clear's bundles look really attractive for someone looking for home/mobile/phone services.

    Aloha!

  8. #58
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    Default Re: Mobile Broadband

    *bump*

    Is anyone else who uses Hele as disenchanted as I am? The speed has dropped significantly in Makaha...slower than dial-up now...basically unusable. It takes close to 1 min. for an all text page to reload when I hit the back button. Watching videos online or listening to the iTunes radio stations is no longer possible. I used to have connect and disconnect issues. Those have been replaced with the painfully slow speed. I noticed on their Facebook page that others are also complaining about speed issues and Mobi/Hele is not addressing them.

  9. #59
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    Lightbulb Re: Mobile Broadband

    Quote Originally Posted by Mattias View Post
    We have two Clear modems at work and have never reached more than 3.5mbps down and 0.5 up in speed tests.
    Like any other wireless internet service, if depends where you use it. Some places on the island you WILL get sustained 6 mbps download speeds. Other places, you'll be lucky if it works at all. WIMAX is like that. It's great for blanketing large areas of flatland. Not so great at penetrating concrete or uneven terrain. I hear that's why Clear will be adding LTE equipment beginning next year.

    Quote Originally Posted by Mattias View Post
    regarding T-Mobile. I haven't tried their mobile broadband yet but have heard very good things about it being as fast, or even faster, than Clear and Sprint. I think your claims are BS. Their awesome customer service is why I've been with them since the Voicestream days in 1997. The ETFs are lower than any of the other major providers.
    It's hard to take you seriously when you call my facts BS and I catch you in a glaring error. T-Mobile is the ONLY carrier which charges you the FULL ETF regardless of how loyal you've been to them. I also was with T-Mobile since they were Voicestream. They showed me why I meant nothing to them by charging me a $200 ETF when I left. I have the bill to prove it. If you like them, that's great! But don't let your opinion interfere with documented facts.

    Quote Originally Posted by Mattias View Post
    It will take a while before Verizon's LTE reaches good coverage. Last thing I heard was that the only location they officially have announced is the Honolulu Airport.
    At this point, they also have a tower at Mililani Tech Park as well as a couple of towers on Maui. Not much, but they are the only LTE provider in the islands so far.
    Last edited by TuNnL; November 12th, 2011 at 12:40 AM. Reason: accuracy

    We can’t be so fixated on our desire to preserve the rights of ordinary Americans.

    — U.S. President Bill Clinton
    USA TODAY, page 2A
    11 March 1993

  10. #60

    Default Re: Mobile Broadband

    Quote Originally Posted by TuNnL View Post
    Like any other wireless internet service, if depends where you use it.
    And like all wireless service, it depends on how many other people within the tower's reach are using it. While the carrier can throttle the maximum for each user to prevent them from hogging it, it is a shared service.

    They may be finding it hard to put up new towers in some areas. Too many carriers and not enough spaces as well as the usual NIMBY.

  11. #61
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    Default Re: Mobile Broadband

    Bumpity bump...

    Hele update - It's working better in Makaha. The company must've done some recent, serious upgrading. Still fairly slow. Still slower at night. Still too slow for videos. At least I can connect and disconnect easily. Speed is much improved after my last post in Nov. It's gone from slower than dial-up to half way between dial-up and DSL. Disconnects are still an issue...always happen during a download!

    Curiosity question...can someone hack into my computer when I'm using mobile broadband?

  12. #62
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    Default Re: Mobile Broadband

    Quote Originally Posted by tutusue View Post
    Curiosity question...can someone hack into my computer when I'm using mobile broadband?
    In a word, "yes"......but depending.
    Peace, Love, and Local Grindz

    People who form FIRM opinions with so little knowledge only pretend to be open-minded. They select their facts like food from a buffet. David R. Dow

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