So I tried to connect to the Roadrunner Speedzone at Ward yesterday but failed. When I called Oceanic's support the guy said he couldn't provide any speedzone support and told me to call 877-757-7333. Fair enough, I thought, considering Time Warner is a national company.
When I call that number my call is answered by a customer support guy in Houston.....AT COMCAST!!! He had no frickin' idea what I was talking about and was as baffled as I was. Anyway, the guy was really nice about it but couldn't help me.
To be continued (I have not called Oceanic back yet).....
When I call that number my call is answered by a customer support guy in Houston.....AT COMCAST!!! He had no frickin' idea what I was talking about and was as baffled as I was. Anyway, the guy was really nice about it but couldn't help me.
To be continued (I have not called Oceanic back yet).....
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