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  • Hawaiian Tel DSL Speed problem?

    Has anyone using this had slowness issues within the last couple of days? I'm having a devil of a time getting pictures from the web to show quickly. In addition, my wireless signal to the other room is much less reliable than it usually is.

    I ran a speed test from SpeedIO and got the following:

    Results from http://www.speed.io
    (Copied on 2010-12-11 19:59:27)
    Download: 51 Kbit/s
    Upload : 395 kbit/s
    Connects : 469 conn/min
    Ping: 129 ms

    which it describes as Excellent. I don't think so. 51Kbits seems slow to me, although I may be misremembering or maybe the unit of measurement I'm thinking of is different.
    http://www.linkmeister.com/wordpress/

  • #2
    Re: Hawaiian Tel DSL Speed problem?

    i'm on Hawaiian Tel and here is mine:

    Results from http://www.speed.io
    (Copied on 2010-12-11 20:17:50)
    Download: 1499 Kbit/s
    Upload : 130 kbit/s
    Connects : 609 conn/min
    Ping: 114 ms
    "Democracy is the only system that persists in asking the powers that be whether they are the powers that ought to be."
    – Sydney J. Harris

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    • #3
      Re: Hawaiian Tel DSL Speed problem?

      Huh. The Download speed is remarkably different, isn't it? I wonder if it's because I'm using a netbook with an Intel Atom N270 1.6GHz chip.

      Tomorrow I get my Compaq back with a new motherboard ($250 diagnosis and replacement from ComputerGeeks.com). That's got a 2.6 GHz AMD Athlon X2 5000 Dual Core chip. We'll see if it clears up / speeds up when I get it home.
      http://www.linkmeister.com/wordpress/

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      • #4
        Re: Hawaiian Tel DSL Speed problem?



        May I always be found beneath your contempt.

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        • #5
          Re: Hawaiian Tel DSL Speed problem?

          Speedtest's Honolulu results for me:



          D/L 0.05mb/s
          U/L 0.63mb/s

          That's horrid. I hope to hell it's the netbook.
          http://www.linkmeister.com/wordpress/

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          • #6
            Re: Hawaiian Tel DSL Speed problem?

            Originally posted by Linkmeister View Post
            Tomorrow I get my Compaq back with a new motherboard
            So when you had the Compaq did it use the wired Ethernet or the wireless Ethernet?

            Anyway my speedtest on my laptop via a wired connection:

            Results from http://www.speed.io
            (Copied on 2010-12-12 09:54:09)
            Download: 2808 Kbit/s
            Upload : 717 kbit/s
            Connects : 1182 conn/min
            Ping: 78 ms

            As a suggestion you can do this. Turn off your DSL modem for a minute or so and then turn it back on. The reason for this is that sometimes devices that remains on all the time might get into a funky state once in a great while (maybe due to power surge) they are on but strange things happen.

            As a caution if your DSL modem required some kind of setup before using you might want to review what those settings were or how it was done before turning it off.
            Last edited by helen; December 12, 2010, 10:23 AM.

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            • #7
              Re: Hawaiian Tel DSL Speed problem?

              Wired. But I've got the Ethernet cable plugged into the netbook too, so that shouldn't be the issue.

              There was a power outage out here for a couple of hours yesterday. Interesting idea.

              I don't remember (but who would?) whether there was any special modem setup. It's a Westell B90-001215-04.
              http://www.linkmeister.com/wordpress/

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              • #8
                Re: Hawaiian Tel DSL Speed problem?

                Unplugged and replugged and got the following:



                So a noticeable improvement in the download number. Good suggestion, thanks.

                I'll try it again when I get back from ComputerGeeks on Kapiolani with the Compaq and see what happens then.
                http://www.linkmeister.com/wordpress/

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                • #9
                  Re: Hawaiian Tel DSL Speed problem?

                  Got the Compaq back and have reinstalled everything. Now:



                  So the same as after unplugging the modem and replugging it in. Still not as good as HawaiianTel claims.

                  The wireless signal to the other room is still spotty. It worked fine for about four months and now it's weak. I don't have an access point, but the MacBook out there didn't seem to need it, unlike the ASUS netbook which we'd tried out there. Hmm. That's still a problem.
                  http://www.linkmeister.com/wordpress/

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                  • #10
                    Re: Hawaiian Tel DSL Speed problem?



                    Checking to see what speed is now a month later.

                    Huh. Download has fallen off.

                    Right after I got the new motherboard something started accessing my hard drive constantly. I've run 3 different spyware programs and come up clean, but it's still doing it. High noise levels from the box.

                    Dang it, this shouldn't happen!
                    http://www.linkmeister.com/wordpress/

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                    • #11
                      Re: Hawaiian Tel DSL Speed problem?

                      3 different programs doing the same function, personally I don't think it is a good idea.

                      Try run the Windows Task Manager and see what kind processes your computer is running.

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                      • #12
                        Re: Hawaiian Tel DSL Speed problem?

                        I don't run them all at once. I downloaded them one after another to see if one of them might find something that was causing this. I've only got McAfee running all the time.

                        Task Manager doesn't show anything peculiar, but reading it has always been a pain no matter what version of Windows I've had, although the Description column is a big help. The two big memory hogs are Eudora email and Firefox.
                        http://www.linkmeister.com/wordpress/

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                        • #13
                          Re: Hawaiian Tel DSL Speed problem?

                          it depends how far you are from the hub. After about 1.5 miles,it starts dropping off. I'm in back of Palolo and the hub is 9th and Harding

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                          • #14
                            Re: Hawaiian Tel DSL Speed problem?

                            I live in upper Makiki. My hub is the Hawn Tel building down on Bishop St. The service is a lot faster with a "wired" as opposed to a wireless set-up. When I changed to wireless last year, my speed went way down. I demanded a refund for the speed overcharges for a whole year = $290. I just had to start paying my bill again this month. They told me I was too far away from the hub - but they didn't tell me that til I changed to a wireless modem, after a year in my new house! It still puzzles me
                            "Democracy is the only system that persists in asking the powers that be whether they are the powers that ought to be."
                            – Sydney J. Harris

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                            • #15
                              Re: Hawaiian Tel DSL Speed problem?

                              doesn't your wireless modem still have wired ports in the back? Or is it exclusively wireless?
                              Life is what you make of it...so please read the instructions carefully.

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