Best Buy - Never Again!

[GeckoGeek]

Re: Best Buy - Never Again!

My biggest pet peeve about BB is that their in-store prices are higher, sometimes significantly more than their online price (with in-store pickup).

Do they offer in-store pickup in Hawaii? Have you gotten in-store pickup at the web price without added mark-up?

It's not usual for Hawaii prices to be higher - and for stores not to offer such features in Hawaii. It's part of the "Paradise Tax".

[bueller555]

Re: Best Buy - Never Again!

They offer in-store pickup at either Oahu store. It might depend whether their system shows if there is inventory or not, but I've bought cameras, drives, printers, and computer using the in-store option. My camera was my latest purchase and the difference was about $25. Their pickup process is incredibly inefficient because the customer service person still has to punch in an inordinate amount of information even though the item is paid for and I have a printout receipt with a bar code.

I haven't tried to get them to honor their online price while in the store yet. My goal is just to get out of there as fast as possible.

[anapuni808]

Re: Best Buy - Never Again!

the only thing I've paid for online and then picked up at the store was my new TV. It actually cost less than the online price because of a sale that had just started. I was very happy! I usually order online and get the item delivered. They have very low shipping costs or even sometimes free. I've been very happy with all my purchases. The one problem I had with shipping they were very quick to correct at no expense to me.

[buzz1941]

Re: Best Buy - Never Again!

I bought some Blu-Rays there last week that were displayed on sale. The guy at the register rang them up at full price. I actually had to walk the store manager over to his own display and show him that the sale was in effect.

[GregLee]

Re: Best Buy - Never Again!

Do they offer in-store pickup in Hawaii? Have you gotten in-store pickup at the web price without added mark-up?

Yes. I bought a Samsung washer and dryer last Fall for $600 each on-line with free from-store delivery to my home (well, not pickup). There were no add-on charges because it had to be delivered in Hawaii (though it did take several weeks longer than promised). At the time, those models were $1200 each MSRP and from Sears on-line. I don't know what the BB in-store price was. While I wasn't completely satisfied with the installation, it was a good price, with no surcharges.

[craigwatanabe]

Re: Best Buy - Never Again!

I bought some Blu-Rays there last week that were displayed on sale. The guy at the register rang them up at full price. I actually had to walk the store manager over to his own display and show him that the sale was in effect.

We had a customer at Honda one day asking for the 0% APR. My boss said that sale ended the previous week. This customer promptly walked him over to the big 0% Sale banner hanging over the very car he was buying. Had to give it to him.

[TuNnL]

Re: Best Buy - Never Again!

If it wasn't a dead product I would pay that but might as well just get the upcoming Android tablet by Amazon at $299.

Incidentally, I hear they got more HP TouchPads™ in on Monday. A have a few friends who work at Best Buy, and they indicated that the $99 price is still in effect. As always, people have been lining up before store open, to get a crack at the stock, so the few left will probably be gone by the time you read this.