For those of you who have iPods, & need to call for help , well, for me, the number I call is - ..... 798-7650, which actually directs you to the call center.
IF you have called them before, for an iPod issue, you might get a recording, & will automatically know you already, & you might have some problems getting a live person. My best option, which I tricked the automated answering machine, & I actually got directed to a live person, I just placed a star 67 (*67 798-7650)) before the 7 digit number. lol.
I was told that when you do call, & the automated answering machine answers, just say " Manager " & you (supposedly) will get a local manager in your state to help you.
-- I am just passing this info down .
otherwise, if there are more questions you have that I have not answered, you can always ask them. :-) or go into your local Apple Store. :-).
For me, here in Oahu, the one I go to is in Ala Moana. At least I hope they are still there, otherwise if not, I can always Google their new location if they moved . Good Luck & Aloha.
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IF you have called them before, for an iPod issue, you might get a recording, & will automatically know you already, & you might have some problems getting a live person. My best option, which I tricked the automated answering machine, & I actually got directed to a live person, I just placed a star 67 (*67 798-7650)) before the 7 digit number. lol.
I was told that when you do call, & the automated answering machine answers, just say " Manager " & you (supposedly) will get a local manager in your state to help you.
-- I am just passing this info down .
otherwise, if there are more questions you have that I have not answered, you can always ask them. :-) or go into your local Apple Store. :-).
For me, here in Oahu, the one I go to is in Ala Moana. At least I hope they are still there, otherwise if not, I can always Google their new location if they moved . Good Luck & Aloha.
-Option to reply.
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