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Thread: Downtime Announcements

  1. #1
    Join Date
    Apr 2004
    Posts
    596

    Default Downtime Announcements

    HawaiiThreads.com, along with all of the other sites in its `ohana (HawaiiStories.com, HawaiiAnswers.com, HawaiiNews.com, etc.), were offline from about 5 p.m. yesterday until early this morning. This was caused by some changes at my webhost, and I received no warning, nor have I yet received an explanation for the downtime. I do apologize for any inconvenience this caused, and I appreciate your patience (and e-mails of concern).

    Having all my sites on one server and all my domains with one registry made it difficult to figure out what's going on, and to get in touch with me. So I spent my panicked evening setting up a separate domain on an independent service that could serve as a place to go if everything else disappears again.

    Thanks for coming back. Now I've got to figure out what happened!

  2. #2
    Join Date
    Apr 2004
    Posts
    596

    Exclamation Re: Downtime

    I'll be bringing HawaiiThreads.com down later this evening (Monday, July 11, 2005), probably after 9 p.m. HST, to perform a routine upgrade to the forum software. It shouldn't take more than an hour.

    This is unrelated to the downtime yesterday, but the incident did prompt me to make sure all of my various sites are running up-to-date software.

    Apologies in advance for any inconveneince!

  3. #3
    Join Date
    Apr 2004
    Posts
    596

    Default Re: Downtime

    Sorry for the outage earlier today. Our servers were affected by the large blackout in Los Angeles.

  4. #4

    Default Re: Downtime

    You got back up and running an hour before we did! I kept checking here and once we saw you were back we knew it wouldn't be long. The frailities of modern technology

  5. #5
    Join Date
    Apr 2004
    Posts
    596

    Default Re: Downtime Announcements

    HawaiiThreads.com will close for less than an hour later this morning (between 9 a.m. and 11 a.m.) to perform some system upgrades. I apologize in advance for the brief break and short notice! Please use the time to tell someone you love them.

  6. #6
    Join Date
    Apr 2004
    Posts
    596

    Default Re: Downtime Announcements

    All done! Though it took 15 minutes instead of ten. Thanks for your patience!

  7. #7

    Default Re: Downtime Announcements

    You were down for a while today, too - couldn't get the site to open for several hours. Had to actually focus on WORK instead.

  8. #8
    Join Date
    Apr 2004
    Posts
    596

    Default Re: Downtime Announcements

    HawaiiThreads.com will be closed beginning at 7:15 a.m. on Tuesday, Jan. 10, 2005, for a quick software upgrade. I apologize for any inconvenience this may cause. We'll be back soon!

  9. #9
    Join Date
    Apr 2004
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    596

    Default Re: Downtime Announcements

    All done! I'll hopefully catch glitches if and as they surface.

  10. #10
    Join Date
    May 2004
    Location
    Foster Village
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    1,234

    Default Re: Downtime Announcements

    So what did you do? What did you upgrade? To what version?

    Just curious... I'm a geek!
    Make trouble, have fun, do good stuffs.

  11. #11
    Join Date
    Apr 2004
    Posts
    596

    Default Re: Downtime Announcements

    It's that time again! HawaiiThreads will be closed beginning 4:30 a.m. (in about 10 minutes) on Saturday, Sept. 30 for a software upgrade. If all goes well, the site should return within two hours. This will be a slightly more complicated upgrade than most, so there'll likely be separate announcements and notes to come. Thanks for your patience!

  12. #12
    Join Date
    Apr 2004
    Posts
    596

    Exclamation Re: Downtime Announcements

    My apologies for the extensive and unscheduled downtime yesterday and today. A server hiccup took some hours to be resolved by my webhost, and even after things were restarted, I found the forum database was also corrupted. I had a white-knuckle morning trying to repair and rebuild everything (as the last backup was in December), and after watching things spin for over an hour, it looks like we're back.

    I don't know at this point if there was any data loss, or any other things that went bad, so if you see anything unexpected, do let me know. I hope you all had a great President's Day holiday away!

  13. #13

    Default Re: Downtime Announcements

    Thanks for all the hard work.

    Considering that this is a "social extra" and not essential to business, health or safety, it's nice to know that you're dedicated to providing this service to the community.

    Mahalo!

  14. #14

    Default Re: Downtime Announcements

    Thanks, Ryan. I had a computer crash at home recently, and am using a funky old laptop for a while; I wondered if the issue was at my end. I still got issues - but at least one of them doesn't have my name on it...

  15. #15
    Join Date
    Apr 2007
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    Haiku & Iolekaa Valley(s)
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    Default Re: Downtime Announcements

    Thanks for all your hard work! I thought it was my computer not working!
    I missed everyone! Thanks again for doing such a good job!

  16. #16
    Join Date
    May 2004
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    Smokin' in da windward crib
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    Default Re: Downtime Announcements

    No need to apologize, Ryan. As always, all of us appreciate all the work you do to keep this place going.
    I hope you got to enjoy the holiday weekend and that you didn't have to spend most of it trying to restore HT!
    .
    .

    That's my story, and I'm sticking to it.

  17. #17
    Join Date
    Sep 2005
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    Wah-key'-key
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    10,390

    Default Re: Downtime Announcements

    You're the bestest, Ryan. You really are. For those of you who might not be aware, every time one of us clicked on HT while it was down, it generated an email to Ryan. At some point yesterday (Monday) morning he had at least 1000 emails in his inbox. The HT problem then continued for at least another 24 hours. While I enjoyed an HT vacation Ryan certainly didn't.

  18. #18
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    Apr 2007
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    Kihei -currently away at school in NY
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    Default Re: Downtime Announcements

    Yes, Thank you, thank you , thank you Ryan. I do apologize for all those emails from my end. I too thought it might be my end so I tried on three different computers. And then I kept checking to see if it was up yet. I even tried to get in through Google.

  19. #19
    Join Date
    Apr 2004
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    Central Oahu
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    Default Re: Downtime Announcements

    Quote Originally Posted by admin View Post
    I had a white-knuckle morning trying to repair and rebuild everything (as the last backup was in December), and after watching things spin for over an hour, it looks like we're back.
    Thanks, Ryan, and sorry for all the e-mails I generated while trying to figure out what was going on.

    You would think that a serverhost would automate your backups a bit more frequently. After all this is priceless data we're talking about-- you can't get this level of discourse just anywhere!
    Youth may be wasted on the young, but retirement is wasted on the old.
    Live like you're dying, invest like you're immortal.
    We grow old if we stop playing, but it's never too late to have a happy childhood.
    Forget about who you were-- discover who you are.

  20. #20
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    Apr 2008
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    Winnetka, CA (So Cal)
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    Default Re: Downtime Announcements

    Uuuugggghhhh...I had no idea my clicking was generating emails. SORRY! I am so glad everything is back and running well! Mahalo, Ryan!!

  21. #21

    Default Re: Downtime Announcements

    It must have taken a lot of Kona coffee for the amount of overtime in order to fix the problem.
    Last edited by Walkoff Balk; February 17th, 2009 at 07:43 PM. Reason: spacing

  22. #22
    Join Date
    Jul 2007
    Location
    Oahu, HI
    Posts
    976

    Default Re: Downtime Announcements

    As long as you don't post a link, WB

    Ryan, you are great. I saw the website down page and knew it could not be good. Thanks for all your work to get us gabbing again.

  23. #23

    Default Re: Downtime Announcements

    Thanks! When the site was down so long, I knew it couldn't be good. Glad you got it going again.


    Quote Originally Posted by admin View Post
    I had a white-knuckle morning trying to repair and rebuild everything (as the last backup was in December), and after watching things spin for over an hour, it looks like we're back.
    So, ready to join the Church of the Daily Backup? It's all too easy to see backups as a chore, until one experiences the alternative. (BTDT-both sides)

  24. #24
    Join Date
    Dec 2008
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    Miehana
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    228

    Default Re: Downtime Announcements

    Quote Originally Posted by admin View Post
    My apologies for the extensive and unscheduled downtime yesterday and today......I don't know at this point if there was any data loss, or any other things that went bad, so if you see anything unexpected, do let me know. I hope you all had a great President's Day holiday away!
    Yikes! I was sure I broke it... No huhu! All is good again. Bless you for getting it fixed. I bow to your computer skills.

    sb

  25. #25
    Join Date
    Aug 2008
    Location
    Liverpool
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    Default Re: Downtime Announcements

    Quote Originally Posted by snowbird View Post
    Yikes! I was sure I broke it... No huhu! All is good again. Bless you for getting it fixed. I bow to your computer skills.

    sb

    And I thought I had wrecked it by posting something in the wrong thread.

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