I went to Times- Liliha today. Got the usual items and as I was leaving, I noticed two signs above the frozen turkey section, 99cents. I kept looking at the signs,looking at the frozen turkey's price tags...must have looked confused enough to have an elderly couple stop and look too. Without saying anything the woman said to her husband, "I'll get two ot three!" I thought maybe they had an overload of turkeys so the price was an inhouse special. Just to make sure and to cause anyone else from assuming it was 99 cents each, I called an employee, Robert. He checked it himself and wasn't quite sure......rest of story on my Weblog @ http:www.hawaiistories/lynn/
(takes me time to write, so it will be on @6:00 pm.)
Anyways, my question is, If one finds a price, in this case two but is told typographical error(written) with an attitude, what course of action should have been taken. I would have paid given a discount for having to find their mistake! It's the priciple, I'm tired of turkeys, anyway. AUWE to Times Real-life turkey's George (Meat Dept), Douglas( Manager)! Mahalo to Robert and Renee. I've been shopping at TIMES LILIHA for the past 30 years, you've just lost a customer!
(takes me time to write, so it will be on @6:00 pm.)
Anyways, my question is, If one finds a price, in this case two but is told typographical error(written) with an attitude, what course of action should have been taken. I would have paid given a discount for having to find their mistake! It's the priciple, I'm tired of turkeys, anyway. AUWE to Times Real-life turkey's George (Meat Dept), Douglas( Manager)! Mahalo to Robert and Renee. I've been shopping at TIMES LILIHA for the past 30 years, you've just lost a customer!
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