Re: What Hardware store do you go to?
No matter which hardware store you go to, it's the employees that make up the atmosphere. Some Home Depots have excellent store managers that care about who they hire and what they do for customers. Others just want an employee to stand out there and look like they care.
If you want good advice check out the older associates. In Plumbing and Electrical, HD typically hires only professionals since you cannot guess what is the right product for a build requiring an inspector's sign off.
A good associate anywhere will seek the customer out rather than the other way around. A good associate will offer to call the customer if a product isn't in stock and when it will arrive. Basically in sales you lead the customer into a sale and provide excellent customer service and follow up.
If a sales associate doesn't care about their profession (sales) they shouldn't be representing the company for which they are selling products for.
No matter which hardware store you go to, it's the employees that make up the atmosphere. Some Home Depots have excellent store managers that care about who they hire and what they do for customers. Others just want an employee to stand out there and look like they care.
If you want good advice check out the older associates. In Plumbing and Electrical, HD typically hires only professionals since you cannot guess what is the right product for a build requiring an inspector's sign off.
A good associate anywhere will seek the customer out rather than the other way around. A good associate will offer to call the customer if a product isn't in stock and when it will arrive. Basically in sales you lead the customer into a sale and provide excellent customer service and follow up.
If a sales associate doesn't care about their profession (sales) they shouldn't be representing the company for which they are selling products for.
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