I've had one of their free e-mail accounts for several years; it's the one I use on a business card as well. As of last night, they changed their login page, and it no longer recognizes my login information, from either home or work. I get an error message saying that my account is "not recognized" by their system.
So I tried to set up a new account with them, and I get an error message saying "account is already in database."
I go to their FAQ/Contact Us page, and there is a form at the bottom to send them a message, but when I try to use it, I get a JavaScript error each time.
There is no other contact information on their webpages, so I'm wondering if anyone here knows this company or how to get in touch with them. Not being able to access one of my e-mail accounts, as you can imagine, is a bit of a problem.
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ETA) I found an e-mail address on the site, for their Director of Sales, so I sent an e-mail, as it was the only address I've found. Guess what? It bounced: "user unknown."
So I tried to set up a new account with them, and I get an error message saying "account is already in database."
I go to their FAQ/Contact Us page, and there is a form at the bottom to send them a message, but when I try to use it, I get a JavaScript error each time.
There is no other contact information on their webpages, so I'm wondering if anyone here knows this company or how to get in touch with them. Not being able to access one of my e-mail accounts, as you can imagine, is a bit of a problem.
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ETA) I found an e-mail address on the site, for their Director of Sales, so I sent an e-mail, as it was the only address I've found. Guess what? It bounced: "user unknown."
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